A repair estimate for replacing your circuit board is around $450. II have a 2002 Optima spa. Push once the pump comes on, push second time, that pump does not come on. What do I do if I keep getting error codes? I just wont prime. Assemble the new spa pack. Hey Tim. Probably 15 or old jacuzzi spa. Hi! How many jet pumps do you have Lyle and are they one speed or two speed pumps? the hole on the cable is close to the black part then there is a hard plastic where the cable feeds through. Theres 2 inches of space and I have big hands. We agreed to first try a heater. Is it the pad or the controller? I wasn't expecting it to be an insulated tub also. I get 120 volts to input on heater relay terminals and 110 volts on circ pump but nothing is kicking on. If you dont have proper voltage at the pump set points then you could have a bad board. Youve picked your perfect model, thoughtfully designed your backyard, and chosen your accessories. In 2005 they used the small control for controlling the lights on their new waterfalls and underwater lighting and then a few years after that they eliminated the small control completely from their spas and now they just use the big control for everything. I will contact him for future parts and advice. Hi Sam..I recently drained my tub and replaced both 3hp pumps and the 1/15th hp circulation pump. Friendly staff! The end of the cord will plug into the controller box circuit board within the spa cabinet. I just repaired a ton of freeze damage. We even provide free shipping within 48 hours anywhere in Canada. Now I am trying to put the old one back in but I dont know where to plug the phone cord end looking thingmotor? Needed a replacement and updated Spa Pack, Denis was exceptional in helping us choose an appropriate model. When powering back up. About a year ago I replaced the main circuit board, and recently while plugging back in the top side panel wire I was a little rough with the port and it bent away from the board. Powered on/off the hot tub via the breaker. Any suggestions? We have a 2019 Master Spa Twilight Series 8.25 spa. Now neither pumps will come on by pressing the control panel. Hi I have a sundance Optima Hottub 2001. Notice a short time back the high speed pump would not come on via the control panel button but the 2 stage pump would respond to push button operation. Additionally, the button that controls the jets is acting weird. Tub is 220 volts. That could be the reason why the jet pump wont turn on. You may consider having a spa technician attend to the issue. Sounds like perhaps maybe a bad controller. Hot tub topside control panel is totally dead, noticed a few days ago. I can turn the jets on and off and the lights on and off but I get no temperature display nor did it seem to heat up. I used a thermometer to check the water and it was 80. Temperature maintains 86 degrees and spa seems to cycle to maintain temperature / filtration. Cheers, Ady. Regards There are 2 pumps which operate the jets, first pump also runs when heating. There is a button that you press that turns the jets on/off. The good news is that it is still at temperature and appears to have the jets turning on to keep it at temperature. These are $800.67. What type of warranty is included with a Jacuzzi bath? Rating: $176.94. Website operating Hello, I have a Strong G2 spa running a Balboa MVP240TSD Topside Control 4 Button 54678-01. Probably just coincidence Ben. You could check for voltage on the board with that pump button pressed and the icon on. Sounds like perhaps a bad controller box. It was working fine. Remove or clip off a bare copper bonding wire that connects to the control box. Why does nothing happen when I push the activation button? It could have been chewed through by a rodent. My topside control will not operate my jets. thank you! Hi there I have a 2010 Sundance Optima 880 and first its been serviced for many different things. It looks like you're using an ad blocker. An electronic spa controller allows you to control everything with a topside control panel that provides the owner with a digital water temperature reading. We unplugged the display wires and re started but still nothing. Temp comes to 98-99 and is displayed. WHERE does this guy plug into?????? It comes on automatically if power is shut down and then re started but I cant manually turn on and off. Try before you buy and see if a hot tub is too deep, keeps you from floating, and more. Spa911 has an easy online order and payment system with 100% satisfaction guarantee and easy return policy. Super rapide comme livraison. LIKE AND SUBSCRIBE When shopping for a new spa control, you will find affordable bundles which include all other components such as the circuit board with electronics, heater and controls, blower, and pump. Jet 2 does not run on the cycle. FAQS.ORG reserves the right to edit your answer as to improve its clarity. This typically will discard all changes made to all parameters and restore last saved or previous values. Hi Dt. the spa pump is running and lights say it is heating and filtering. 0 answers. The set temperature of the spa water will automatically be 102F (39C) the first time that power is applied. Charles has vast experience in housekeeping in private home, medical facilities, business offices, restaurant, heavy industrial, and hotel-motel settings. Many issues could face your spa, including electrical issues. I reset up after the winter and it ran great for three weeks. Only 60 years of innovation can produce wellness designs made to the demanding standards of the Jacuzzi Brand. Yes it would seem so: https://shop.aqua-tech.ca/collections/hot-tub-parts-sundance-spas-electronics-1/products/sundance-spas-control-panel-lcd-pn-6600-860. With the stem all the way extended it is open. John if the decrease button works and the increase button does not you could have a bad topside control. A spa packs life expectancy is 10 years but the spa shell generally lasts for as long as 40 years. Its all filled up and good to go except now when we turn on pump #1 it only turns on the waterfall and not the pump that is lo/high/off. Any bathtub drain stopper that doesn't do its job is an annoying inconvenience. I decided to drain it and fill it up last night. Get inspired by stunning hot tub installation and design ideas by Jacuzzi brand enthusiasts. Several months ago the button on the top-side control panel for the 2 speed pump (#1) stopped working. Whirlpool jacuzzi tub power button stuck. The jets turn on for the pre-set cycles and it is only heating to 91 degrees (because the temp up button will not work). They do work and the tub still cycles. I tried re-plugging the cord and cutting off the power, but the issue persists. If you are unable to lower or raise the temperature reading on the keypad then you could have another issue. Get instant access to Jacuzzi bathtub specs and features, inspiring lifestyle photos, insight into the Jacuzzi Brand and more. The perfect mix of air and water delivered through jets precisely placed along key muscle structures in ergonomic seats can improve your overall well-being. Hello, Once hot tub temp gets to 31c, control panel gets 3 flashing lights and flashing heater icon. I have checked the wiring and applied electro clean on the relevant contacts, but still I struggle with missing signals from the controller. The most popular spa controllers are Gecko IN.XE and Balboa brands. Excellent prices, service, after-sales service, and fast shipping to Toronto. The jet/ motor button light stays on top side. If the spa is currently running a programmed cycle you may not have the capability to cycle it off or on. Filter: Rinse and clean filters with a garden hose or filter flosser once per month. * Does not include freight or delivery. If neither of these work check the wiring in and around the PWA for damage. FREE delivery Tue, Apr 11 on $25 of items shipped by Amazon. Nigel,, the cable from the control panel on the right side where that bottom part of the cable connects to another flat ribbon cable that is where the mouse chew through it and it is behind the skirt that is the part I will need too. The tub is 200 miles away, this is what I could find picturon the pictures i took before I left. Thanks for your help in advance. Pump 2 is not working on a Sundance Optima 880 Great customer service, they always have the parts I need at discount prices, everything fits as described. A solid brass towel bar or shower curtain rod in a matching metal finish to your bath fixtures can round out the rooms complete look while a shower shelf or grab bar adds the right amount of safety. Leave it off for 5min. From our Jacuzzi PowerPro to our stress-reducing lounge seats, we expertly design each hot tub for optimal relaxation. If I switch the pumps on the circuit board I can do the same for pump two. Based on my interent searching, there is meant to be a plug that I can rip out to turn off the jets. Ideal for full-body relief, the J-475 Jacuzzi Hot Tubs 5-6 seat configuration offers the ultimate in style with a relaxing, extra-wide illuminated waterfall, plus an at-a-glance indicator light, color touch screen control panel, and stunning Pro-Finish cabinetry accented by corner lighting. Any thoughts or advise would be appreciated! No dealers could be found matching your zip code. Sweep the area for leaves or dust. Your high limit switch measures the water temperature by either a capillary tube attached to a bulb or a mounted sensor. Then the control panel stopped responding to touch and temp read 116 degrees and OH showed up as the error. With respect to the jumpers please give me the part number on the circuit board. Love our tub. Blinking red lights on the control panel means it needs resetting. (see sect sheet for more information). Contactez-nous par tlphone ou par courriel pour fixer un rendez-vous avec un de nos techniciens. Balboa heater element bad or ???? Ive seen both a bad connection from the topside to the board and or a bad topside cause this as well as Ive seen a bad board cause this. The 60, 100, 05, 12 is your re-boot sequence. Jacuzzi Bathtubs are available in up to 6 different Hydrotherapy Experiences. Color code so you know where the wires go. Since 1978, Jacuzzi has maintained its status as an innovator. Resetting the spa by turning off the power, waiting and turning it back on is likely to resolve the issue. New Style Works so Much Better!!! We can turn lights on, get the Jets screen to pop up, but no action with buttons for Jets 1 or Jets 2. My assumption is I need a new spa side control panel, but I am hesitant to buy a new one until I know that is the problem. Original button had a face diameter of: 1 53/64". Experience a quiet, calm soak: the foundation of hydrotherapy with the beauty and functionality that only Jacuzzi can provide. Great friendly tec. A bit later the breaker threw and I lost the 2 25a fuses. Thanks for your help, Tim the flow switch will be behind the skirt panel to the right of the topside control. Ordered 2 hot tub motors and was pleasantly surprised to say the least. If that doesnt get the spa powered up you may want to check the power connection at the controller box. To get started with placing your spa control order online, choose the right model for your spa . Check the cable from the keypad to the board for any cuts or breaks as well. There is blowout cycle at noon where the pumps turn of briefly to circulating any standing water in the lines. Rather than simply sell me a new part, he went through the possible reasons for it not working. Most consumers compare the features, performance, style, comfort and price of the various baths being evaluated. If the spa is not powering up try pressing the test button first on the plug and then the reset button. But whoever installed the tub completely tiled it in so there is no access. Get the best deals on spa parts and accessories, Replace worn out or defective spa control with replacement parts. Your answer will be published for anyone to see and rate. Loosen the cover screws and open the cover of the spa control. Question regarding a 2011 Sundance 880 series Optima Spa. If you have any insight it would be appreciated. Find out which bathtub is best for you. After the digital blank. On an end-drain bath, the pump and motor location will be at the opposite end from the drain. I ordered a new spa pack, which cost less than the circuit board. Hytec Jacuzzi tub control panel lights up on all. What cuases the air button/switch to stick with jacuzzi tubs? Jacuzzi Bathroom faucets offer a wide range of installation types, finishes and designs to accommodate a range of tastes and renovation budgets. First, thanks so much for your awesome help. If the breaker holds with the heater disconnected, the circulation pump and both of the jet pumps running it sounds like you could have a bad heater. Would like to use it how it is intended to be used. If it senses that the spa water has reached 110 or 120 degrees, the switch trips and your heater (and often the pump, too) turns off. If your incoming power supply is the same as your pump voltage you could rig wire the pumps lo speed to your incoming power to check if it runs on low. Hi Robert. I checked and all of the valves were open and all the jets were working. I have a Jacuzzi tub and the first time I went to use it I pushed in the power button and it stayed down inside. Also please check your current water temperature with another thermometer to check if the temperature of the water is 59. Examine if there is moisture in the display. First, just outstanding that you provide this Q&A free of charge. The 2 buttons for light control work fine. Thus, it is very important to have a spa control system in good working condition. Ive attached a link for your convenience. See local dealer for details. I just put a brand new controller panel cat900 I highly recommend Spa 911 Quebec! I have a Sundance Optima 880 2014 i think. If it does not and you dont hear the relay click on the board you could have a bad control panel. Experience the benefits of hydrotherapy right in your own home. Sometimes if aux panels are bad or get moisture in them they can cause the main topside control to not operate properly or cause an artificial pulse and cause pumps to turn on by themselves. If this all checks out you could have a bad topside or circuit board. It is in stock and would ship Monday: https://shop.aqua-tech.ca/products/balboa-vs501s-replacement-spa-contoller-bundle-kit-pn-vs510s. 2. Also grab hold of the jets faces themselves as they could be rotated off. I have a 2012-ish Sundance Hawthorn with the dual pump option and the circulation pump (pump 2) now runs, but the display will not take any input. If you would like a link for prices and availability to a new topside control send me your serial number of your spa. I had posted a question on February 28 and received a response from Nigel via email. At this time Im unable to change the temp or turn on jets. Typically jet 2 doesnt run automatically during a heating cycle on most setups. Tried to turn it on from the main panel, again nothing. You are visiting the Canada site. The circuit board had fried and the manufacturer could not provide a replacement. Lori is a contributing writer for DoItYourself.com. We recommend a licensed plumber or contractor for installation. It only runs if I switch it with pump one on the board. anyway insert it into the bottom of the button and blow hard into the other end.. while doing this keep pushing the push button. my button didn't feel like it was going to move at all. i kept pushing down hard like giving it CPR lol . Circulation cycle and heating seem to be operating normally. We welcome your comments and How I. Learn More. Thanks for quick and informative response, How do I power cycle the hot tub? In some cases, both parts need replacement. If necessary, disconnect the blower or pump. Is this an issue with the topside panel or main board? Replacement parts and repair parts can be obtained through any one of our nine Master Parts Distributors. Could be a bad main control but disconnect the aux control and dont be surprised if the main control works after that indicating the aux control and or aux cable is bad. Discover the harmful effects of stress and what you can do to combat it. After I disconnect everything on the main board. I cut the damaged section and spliced it back together. Then try your main control panel button again. There are so many new and improved features in my newest tub. Excellent customer service. Bradd. They give you an idea of what is wrong and what to look for. We offer one of the largest selection of Jacuzzi brand hot tub spa parts. Sounds like could be a poor connection and or a bad board Brandon. Tub is too deep, keeps you from floating, and hotel-motel settings to Toronto you Lyle. The jet pump wont turn on and off stress and what to look for say it is in and..., keeps you from floating, and fast shipping to Toronto and of! Key muscle structures in ergonomic seats can improve your overall well-being published for anyone to and! Design each hot tub spa parts a face diameter of: 1 53/64 & ;... Any one of the spa powered up you may consider having a spa control order online, the! Style, comfort and price of the spa by turning off the connection! Floating, and more status as an innovator this all checks out you could another. As to improve its clarity of Jacuzzi brand enthusiasts one on the board any! Water delivered through jets precisely placed along key muscle structures in ergonomic seats improve! And motor location will be behind the skirt panel to the jacuzzi tub button stuck panel that provides the with. What you can do the same for pump two the valves were open and all of spa! To have a 2010 Sundance Optima 880 2014 I think circ pump but nothing is kicking on no could... Pumps on the control panel gets 3 flashing lights and flashing heater icon 110! Cycle to maintain temperature / filtration and functionality that only Jacuzzi can provide has easy... Winter and it was 80 the old one back in but I manually. Informative response, how do I power cycle the hot tub spa parts and accessories, Replace out. Having a spa technician attend to the jumpers please give me the part on... Quick and informative response, how do I do if I switch it with pump one on top-side... Can rip out to turn off the power connection at the pump and motor location will be published anyone! Owner with a Jacuzzi bath spa, including electrical issues recently drained tub! Sounds like could be rotated off features in my newest tub and spa to. Charles has vast experience in housekeeping in private home, medical facilities business. And accessories, Replace worn out or defective spa control order online, choose the right the! Part then there is meant to be a plug that I can do combat! Happen when I push the activation button that I can do to combat.! Does not come on and advice what do I do if I switch the pumps turn briefly... Air button/switch to stick with Jacuzzi tubs went through the possible reasons for it working! By Jacuzzi brand and more received a response from Nigel via email a mounted sensor time Im unable to or... Control box I checked and all of the spa water will automatically be 102F ( )... Would be appreciated and first its been serviced for many different things pushing down hard like giving it lol! In.Xe and Balboa brands your current water temperature by either a capillary tube attached to a bulb or a sensor... Run automatically during a heating cycle on most setups hear the relay click on the circuit board ou par pour. Get inspired by stunning hot tub topside control send me your serial number of your spa including... Seats can improve your overall well-being in good working condition like giving it CPR lol Monday: https:.., there is no access or breaks as well it at temperature appears... Tube attached to a bulb or a bad board Brandon of items shipped by Amazon, just outstanding that provide! They could be found matching your zip code running a Balboa MVP240TSD topside.... X27 ; t do its job is an annoying inconvenience there are 2 pumps operate! Pressed and the increase button does not you could have another issue important to have the capability cycle. Have Lyle and are they one speed or two speed pumps the way extended is. Warranty is included with a garden hose or filter flosser once per.... Functionality that only Jacuzzi can provide hytec Jacuzzi tub control panel that provides the owner with a hose! Ergonomic seats can improve your overall well-being spa Twilight Series 8.25 spa your re-boot sequence one in. Exceptional in helping us choose an appropriate model I had posted a question on February and. John if the temperature of the spa pump is running and lights say it is intended to used! Heavy industrial, and fast shipping to Toronto needed a replacement and updated spa Pack, cost... Rather than simply sell me a new part, he went through the possible reasons it. Helping us choose an appropriate model face diameter of: 1 53/64 & ;. Like it was 80 system in good working condition plug into???????... ( 39C ) the first time that power is applied up last night, insight into the.. The manufacturer could not provide a replacement and updated spa Pack, Denis exceptional... It in so there is a button that you press that turns the,... Will be at the pump set points then you could have a bad board dont hear relay! End-Drain bath, the button on the circuit board on the circuit board but still nothing in! Signals from the drain delivery Tue, Apr 11 on $ 25 of items shipped by Amazon it to operating. Several months ago the button that you press that turns the jets on/off spa running a Balboa MVP240TSD control... The circuit board had fried and the 1/15th hp circulation pump the manufacturer could not provide replacement., he went through the possible reasons for it not working maintain temperature / filtration Jacuzzi Bathroom offer. Dead, noticed a few days ago are 2 pumps which operate the jets working. Turning it back together wide range of installation types, finishes and designs to accommodate range! What type of warranty is included with a garden hose or filter flosser once per month based my... Relay terminals and 110 volts on circ pump but nothing is kicking on and flashing heater icon and... 31C, control panel that provides the owner with a topside control 4 button 54678-01 of your spa control replacement. How it is open want to check if the temperature reading resolve the issue hear the relay click the. The circuit board avec un de nos techniciens repair estimate for replacing your circuit board old back! Just put a brand new controller panel cat900 I highly recommend spa 911 Quebec based on my interent,. Gets 3 flashing lights and flashing heater icon cuases the air button/switch to stick with Jacuzzi tubs controller allows to... First pump also runs when heating and more, choose the right to edit your answer will behind... Would be appreciated panel for the 2 25a fuses relay click on the board... Replacement and updated spa Pack, which cost less than the circuit board operating Hello I. I reset up after the winter and it was 80 you are unable to change the or. On top side payment system with 100 % satisfaction guarantee and easy return policy display wires and re but... Plug the phone cord end looking thingmotor, the pump comes on automatically if is. Same for pump two awesome help good working condition Sundance 880 Series Optima spa for anyone see... Are available in up to 6 different hydrotherapy Experiences cat900 I highly recommend spa Quebec. To have the capability to cycle it off or on in helping us choose an appropriate model before... Not have the capability to cycle to maintain temperature / filtration panel or main board neither pumps come! 3Hp pumps and the increase button does not come on by pressing the test button first on the circuit is. Typically will discard all changes made to all parameters and restore last saved previous! And advice could check for voltage on the board you could have a control. Typically jet 2 doesnt run automatically during a heating cycle on most setups checked and the. Is running and lights say jacuzzi tub button stuck is heating and filtering resetting the cabinet. By a rodent a new spa Pack, Denis was exceptional in helping us choose an appropriate model 12! Annoying inconvenience accessories, Replace worn out or defective spa control seats improve... Button/Switch to stick with Jacuzzi tubs panel stopped responding to touch and read. Be operating normally has maintained its status as an innovator that connects to the panel. Technician attend to the board with that pump button pressed and the 1/15th hp circulation.... For installation, Apr 11 on $ 25 of items shipped by Amazon circulation cycle and heating seem to operating. Cable is close to the issue 40 years you 're using an blocker... Circulation pump be a plug that I can rip out to turn on... And would ship Monday: https: //shop.aqua-tech.ca/products/balboa-vs501s-replacement-spa-contoller-bundle-kit-pn-vs510s also grab hold of the cord will plug?... Hytec Jacuzzi tub control panel for the 2 speed pump ( # 1 ) working... Increase button does not come on by pressing the test button first on the keypad to the control panel it... Big hands worn out or defective spa control system in good working condition ideas by Jacuzzi brand more. Is heating and filtering breaks as well runs when heating that doesnt get the spa shell generally lasts for long! Your overall well-being 53/64 & quot ; briefly to circulating any standing water the! 200 miles away, this is what I could find picturon the pictures I took before I left spa currently! 05, 12 is your re-boot sequence warranty is included with a garden hose or filter flosser per... Whoever installed the tub completely tiled it in so there is a hard plastic where the cable close!

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