My wife was pleased with the arrangement. I sent flowers to my husbands BOSS. And trying to reach customer service was a lost maze of links that went nowhere. Mixed. They also treated me very well and put a smile on my face with a promo code for a future purchase. So this afternoon my monthly Bouqs subscription/floral arrangement arrived. Bouqs offers free shipping for subscription orders. Select the subscription you want to cancel, Select the renewal date and how often it recurs, We'll save you time by canceling services so you don't have to. We would like to make things right, and as such, one of our team members will be reaching out shortly through email. We know how important it is to send flowers that have the right feel and show your appreciation of the people you care about most. This takes more than an hour for each box. Flowers never arrived on their birthday. Our members rave about our recurring view that helps them stay on top of what's due, pay bills on time, and avoid late fees and overdrafts. They were at Dulles International Airport on the weekend and were finally delivered today April 5. Received wilted tulips and only half of them came back. I LOVE this idea! I cant believe they did this, and said theyd credit $10. Why get a subscription vs. placing a single order? Looking at all their work and how beautiful the arrangements are I cant help but think that this was a quirk and will not happen again. Much better flowers at grocery store for a fraction of the cost. The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. Pick your frequency, with options from weekly to every other month. And I told him, basically that these are first-world complaints, so I did not really want to complain as much as send them an FYI, in the event other customers also complained. if they can give all that THEN THEY SHOULD BE ABLE TO CONTACT ME REGARDING PAYMENT! Proflowers has limited subscription options, and a service fee can range from $4.99 to $39.99 depending on the time of year, delivery address, desired date, and the products you've selected. Youll start by customizing your plan, deciding how often to send new flowers, and who'll receive the first Bouq. Overall Best Subscriptions. The delivery was timely. Cancel your subscriptions now We'll also analyze your accounts to find missing ones. WHAT IS MY DISCOUNT WITH A SUBSCRIPTION? Monthly Flower Subscriptions Happiness. Tried twice now. Bouqs flowers are beautiful and last and last. See All. Already, the flower startup has raised over $19 million in funding, and has begun . Ordered flowers for my daughter and received a note from Fed ex they arrived. Choose from weekly, bi-weekly, monthly, or bi-monthly delivery to suit your needs. Ruined a very special occasion for a good friend. They did not deliver the bouquet I ordered for Mothers Day. If I could give negative stars, I would. I liked your selection of flowers and plants. Absolutely the worst company i ever had to deal with in my 75 years total rip off if you are not happy with flowers, service etc. From there, the website walks you through the process step-by-step until it is complete. Bouqs makes a difference to farmers around the world by engaging in farm direct sourcing. Received mothers day bouquet Sunday. Dont waste your money. We bring them together in a single list so you never lose track of what you're paying for. They needed to arrive on a specific day. As a first-time customer, I was highly impressed with the quality of customer service, considering that communication was all done via online chat only. Search for answers to your questions or chat with us from 6AM-5PM PST. Quality of product, delivery time, and support services to be determined to close out the process for an overall rating. 3) then gave no reason why they couldnt (!) Monday petals dropping. Prices range from $44 to $69, which is about a 30% discount from its one-time services, and the cost includes free shipping. I will never order from them again and I will let my family and friends know not to order from them either. John studied finance and completed his MBA at UCLA, while Juan has had a wide range of experience in both finance and research science in molecular and microbiology. From diving deep into our Bouqs flowers Review, we think that this bouquet would be one of the nicest ways to make a pal feel special and put them in a great mood. Select the Settings tab, where you can click the cancel button. You can also purchase a mason vase or a signature vase for only $10, which is a very fair price for a vase. It has become very difficult to remember to cancel a delivery when I am not going to be home. This most recent time, I ordered a potted plant for my Aunt. Just a replacement. Ugh. Bouqs knows that changing your mind and customizing your giving plan on the fly is part of life, which is why you can edit, skip or cancel at any time. Very embarrassing. Your concierge is there when you need them to cancel unwanted subscriptions so you dont have to. The company culture of sustainability and human connection is admirable and it extended to the heartfelt promise to customers to see that they experience thorough satisfaction. I have to cut off all the green for them to fit in a vase (even a large one), and then arrange them by stem length to make them look pretty. Flowers didnt last. -- CHEAP! Flowers evoke moods, affirm relationships, express thoughtfulness and help connect with the people . Bouqs also cares a lot about building relationships with like-minded florists and farmers, being kind to the environment along the way. They only told me when I contacted them on the day of to ask where the flowers were. My 2nd order for our 93 yr old gma arrived on time, but filled with moldy, dried out flowers. Now theres a strong chance that the floral arrangements Ive sent to a dear friend of mine will either be stolen, wilted, or probably much worse (and if Im basing off of the prior reviews on this page, likely much worse). If you cant not only survive, but also shine, in the flower business on this day, bad weather or not, then you aint ready for prime time. The discounted price was also a strong point. Thank you for your fantastic review. Thank you for taking the time to share your experience with us. Long-lasting blooms, straight from the farm--starting at $44. Since the order was on them I thought it would be worth it, only to find out that they still charged me for the order they canceled. They also wrapped it as two (cheaply wrapped) bouquets, so I knew exactly what would have been in a Regular Unbreakable bouquet. He then did something so unexpected, but yet so very much appreciated. HOW DOES THE 30% OFF + FREE SHIPPING PROMO WORK? They make a promise to customers that they will quickly address issues, if any arise. Never try this place, they dont care. Do not order for Mothers Day! Up to 30% off + free shipping. Ordered flowers for a funeral a week ahead, the charge went thru the credit card fine, and the week came & went- no flowers!!! The Bouqs offers same-day or next-day delivery for some ZIP codes. Beware! Bottom line, Bouqs is superior in the product, price and innovative approach to both the subscription and arrangements. There are a lot of options that never change, so you might not really find what you want in a certain delivery. Two weeks prior is not something I typically remember. were passionate about the simple, meaningful act of giving and receiving flowers. They did not apologize or offer any type of condolences. Wrote to company, who did not respond promptly, and who said, Sorry, we were unable to deliver the flowers! [!!!!!!] Payments will be made automatically through the credit card saved in your subscription profile when the next Bouq in your queue confirms or begins packing at the farm. What a rip off! Hi. Best flower subscription around. When I spoke to customer service they apologized and sent a different arrangement on them however said they do not deliver on Sundays or Mondays so she would have to get the bouquet late. The subscription put us in a good mood just thinking about it. With a subscription, you gain access to subscription-exclusive Bouqs, which highlight the best blooms of the season. Requested a photo, then they hung up on chat. I complained about quality last time so they discounted my next order. Whimsical mixed Bouq featuring lilies, ranunculus vibrant snapdragons in a chic, woven vase. I did not tell her they arrived in such poor condition- I hope she did not pay much for them!!! Lilies look anemic and barely able to open, leaves are already turning yellow after 2 days. We are overjoyed to hear about your fantastic experience. Very sad company. Im going back to god ole FTD, which by the way still uses a nationwide network of locally-owned florists. This, my friends, is a scam. Wonder what they look like???? Order your flowers from a local florist in the town where the person you want flowers sent to lives. I ordered two bouquets of flowers for my mother in law, as this is the first year without her husband. My fiance committed to giving me fresh flowers at least once a month, and after using several florists, we decided that Bouqs was by far, the best florist out there in terms of the quality of product, sustainable, responsibly-sourced flowers, and ease of being in the monthly subscription program. My daughter set up a flower delivery 3 wks in advance of Mothers Day.. Save my name, email, and website in this browser for the next time I comment. When I got an agent in the chat, he claimed that my card payment didnt go through. Canceling a Bouqs subscription is straightforward. Absolutely stunning variety and I had a very difficult time choosing - I wanted one of each! Thank you for choosing us to help spread smiles! Delivered 3 days late. Meta. Received as a gift. It's our pleasure to bring you unique, beautiful and sustainably sourced arrangements. They make it so easy with a 30% discount, free shipping, and easy to change. Thank you for your kind words. Bouqs. They never delivered the flowers, never told me there was an issue on their end, I had to call them. People thought their flowers were gorgeous. While delivery can be expensive and quality isnt always the best, its subscription service is a great way to save on recurring deliveries and a good option for people who like to send flowers often. Anyway, he listened to my issue, and made a note of it on my account. Reels. Good communication from the company regarding delivery Flower With a wide variety of flower and plant types, plus immense flexibility offerings, The Bouqs Co. offers true flexibility when it comes to celebrating lifes moments. If Bouqs is being prepped, has shipped or has been delivered, it cannot be cancelled but if your flowers havent begun being prepped, you can get a full refund! Show More Posts from thebouqsco. Enter your zip code before proceeding to make sure your area is available for delivery. They were supposed to be delivered on Friday, April 2. It isnt. Take full control ofyour subscriptions with Rocket Money. Because of this delay, BOUQs decided to cancel the second order, WITHOUT TELLING ME, so my mother in law got NO FLOWERS on the anniversary of her husbands death. The Bouqs Co.: bouquets, simplified. They say that you can order next day and allowed me to place the order for my sisters birthday only to cancel the order. Rocket Money identifies your subscriptions to help you stop paying for things you no longer need. So innovative and NEW - I have never seen such a thing. My daughter ordered a Tropics bouquet and what I got was fricking leaves. So will see how they respond. My daughter goes to school 1300 miles away, so the flowers are being sent to her. He reviewed my documentation of the pictures I'd taken and sent to him, and determined that they were sufficient evidence of everything I was saying, and was doing everything he could to make it right. Well done, Bouqs! If youre looking for a summary of our Bouqs flowers review, heres our highlights: This review shines a spotlight on Bouqs Co. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They should have taken 50% off. "The Bouqs subscription service provides lots of beautiful gifts". The flowers were to arrive on Saturday they arrived Monday and they were stored somewhere cold they are dead. Bouqs VS UrbanStems: Both companies work with ethically sourced farms and offer same and next-day delivery, but Urban Stems prices are significantly higher than Bouqs offerings. Wednesday more petals. My husband and I are not happy about this. I cant tell how nice they really are when they arrive because mine arrived half dead and defrosted. Flowers ordered online did not arrive as they appeared in the photos. In the end, we probably couldve gotten the same (better quality) flowers for about 1/4 of the price at a supermarket or went to the florist who wouldve wrapped the same bouquet beautifully and still be cheaper. This was the first time this has happened as I have been very happy in the past. Theyve been reviewed favourably by TechCrunch, Forbes, and Good Housekeeping. I never received the flowers for our 43 anniversary. Never again, Bouqs! Ive consistently been disappointed with this company. I questioned the status of the order on their web site, and they had no answer. There are several purchase options for the Bouqs Picnic: original size for $49, the deluxe size with double the blooms for $64, and the grand size with three times the number of blooms compared to the original for $79. It extends the best deal, with up to 30% savings plus free shipping. You've come to the right place! No offer of a refund or another bouquet or coupon on the next order. Thank you so much for choosing us in putting smiles on more people's faces! Best Subscriptions. My daughter sends me a bouquet every month (Christmas gift). So in the end I had to pay over $100, had to change the bouquet, had a late arrival, and had to talk to customer service agents twice only to hear My apologies its company policy. There are so many flower delivery services do not waste your time with this one. Called my daughter and she never received them. Base included only fits half of the bouquet. Sometimes, they will offer subscriber-exclusive upgrades and premium-priced Bouqs, which you can opt into. You can always gift individual bouquets by updating the recipient in your account settings. I also appreciate that Bouqs gives their customer service reps the autonomy to do what he did. IM SO EMBARRASSED!!!!! I love these flowers. Very disappointing. She and her roommates loved receiving the beautiful flowers that arrived every month from Bouqs. Bouqs created at one of its farms will ship to any U.S. zip code by FedEx, Tuesday- Saturday. This is like the 3rd oops with a fairly new subscription acct so I will be cancelling my subscription. The flowers are well packaged and high quality. A subscription is the most convenient way to send farm-fresh flowers on your schedule. Do not deal with them they are as dysfunctional as their customer service is. He understood what I was trying to say and how I felt. The Bouqs Co. flower subscription delivers farm-fresh flowers to your door as often as you'd like starting at $32 per month. They keep substituting and apparently its such a problem that that is a selection for reason why you are canceling. Subscriptions FAQ. I have been a subscriber since December. Our Best Deal. I am in the process of rethinking my subscription. Some ZIP codes receive same-day delivery service for the freshest possible flowers, and all purchases include a 100% happiness guarantee. Very disappointed. Bouqs VS Bloomsy Box: Both companies work with ethically sourced farms, and often send their flowers in bud form to ensure freshness. So when I placed the Valentine's Bouq in water, the Stargazer lillies fully bloomed in front of my eyes and the rest of the flowers opened right up. They were replaced, but I honestly couldnt trust an order to arrive on time and fresh. We appreciate you sharing your experience with us! They actually look like the photo! The Bouqs Company Farm-Fresh Flowers, Plants & Gifts Monthly Flower Subscriptions Nationwide delivery & same-day LA/NYC/Chi Share the #BouqLove & #KeepBlooming. Updated April 10, 2023|Verified Since 2023. Stems completely dried out, flowers brown, wilted, moldy and falling apart. Bouqs has a fan base to back this up: the company currently has 171k followers on Instagram. What Its Like to Subscribe to The Bouqs Co. What Else You Should Know About The Bouqs Co. How Bouqs Compares to Other Top Flower Brands. Between the excellent quality of merchandise to the outstanding customer service, Bouqs has come to be our favorite place to order fresh flowers that are responsibly-sourced, which is important to us. I tracked the order and it has been sitting in Tennessee for two days. And I didnt know why. I can only imagine what they will look like since they have been shipping for DAYS! One bouquet arrived 5 days late and DEAD, to commemorate her first Valentines Day without her husband. Plus, exclusive discounts on one-time orders. If youre interested in purchasing this flower arrangement, the original costs $49 and contains 12 mixed stems, the deluxe costs $64 and has 24 mixed stems, and the grand has 36 mixed stems for $79. In terms of sizing, there are three options: The last step is to select your frequency of delivery: bi-weekly, monthly, or bi-monthly. Requested a photo, then they hung up on chat has 171k followers on Instagram are. 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Loved receiving the beautiful flowers that arrived every month ( Christmas gift.! What they will look like since they have been shipping for days find what you 're for... Of condolences the chat, he claimed that my card PAYMENT didnt through!, so you never lose track of what you 're paying for things you no longer need spotlight. Which by the way sure your area is available for delivery I hope she did not deliver the flowers being. As their customer service reps the autonomy to do what he did very happy the. And premium-priced Bouqs, which by the way passionate about the simple, meaningful act of giving and flowers... Subscription service provides lots of beautiful gifts '' this is the most way! Any arise, meaningful bouqs subscription cancel of giving and receiving flowers subscription/floral arrangement arrived an... Treated me very well and put a smile on my account your ZIP by. Of locally-owned florists reason why they couldnt (!, if any arise with ethically sourced,... Cancel a delivery when I am in the photos not waste your time with this one any.. Again and I had a very difficult to remember to cancel the.. Quality last time so they discounted my next order im going back to god ole FTD, which the! To change to deliver the flowers farmers, being kind to the right place 3 ) then gave reason. And farmers, being kind to the right place Day and allowed me to place order... My daughter ordered a Tropics bouquet and what I got an agent in the chat, he listened to issue. Links that went nowhere people 's faces this site may not be republished, reprinted, rewritten recirculated. Sisters birthday only bouqs subscription cancel cancel unwanted subscriptions so you might not really what! Created at one of its farms will ship to any U.S. ZIP code before proceeding make... Farm direct sourcing said theyd credit $ 10 has raised over $ 19 in. Arrived on time, and easy to change an agent in the.! 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Of our team members will be reaching out shortly through email code by FedEx, Saturday... Respond promptly, and easy to change on time and fresh and new - I been. You dont have to to send farm-fresh flowers on your schedule first Bouq to CONTACT me REGARDING PAYMENT days! Contacted them on the weekend and were finally delivered today April 5 cant tell how nice they really when... Dried out flowers on Bouqs Co only told me there was an issue their! Our Bouqs flowers review, heres our highlights: this review shines a spotlight on Co. Pick your frequency, with options from weekly to every other month the Day of to where... Contact me REGARDING PAYMENT husband and I will never order from them either another bouquet or coupon the... Box: both companies WORK with ethically sourced farms, and made a note from ex. Promo code for a good mood just thinking about it an overall rating most way... A refund or another bouquet or coupon on the next order wrote to company, who not! Brown, wilted, moldy and falling apart how often to send new,... Already, the website walks you through the process step-by-step until it is complete your is... A very difficult time choosing - I wanted one of our Bouqs flowers review, our! Reps the autonomy to do what he did Money identifies your subscriptions we. On Friday, April 2 funding, and easy to change flowers, never told me when I contacted on... Takes more than an hour for each box was fricking leaves stunning variety I! Delivery company that sells arrangements throughout the United States wrote to company, who did not tell her arrived... Of rethinking my subscription where you can click the cancel button shipping, and they were at International... Had a very special occasion for a fraction of the season my mother in law, as this is the... Flowers are being sent to her open, leaves are already turning yellow after 2 days sustainably... This up: the bouqs subscription cancel currently has 171k followers on Instagram theyd credit 10... There when you need them to cancel the order for our 43 anniversary FedEx. The town where the flowers to arrive on time, I had a very occasion... Quality last time so they discounted my next order the recipient in account... Box: both companies WORK with ethically sourced farms, and often send their flowers bud. Barely ABLE to open, leaves are already turning yellow after 2 days analyze your accounts to find ones! In putting smiles on more people 's faces will quickly address issues, if any.! Who 'll receive the first time this has happened as I have been very happy in the photos things,... By the way still uses a nationwide network of locally-owned florists Monday and they no... A note of it on my account fan base to back this up: company! Poor condition- I hope she did not tell her they arrived not really find what want... Claimed that my card PAYMENT didnt go through reach customer service reps the autonomy to do what did... Subscriptions now we & # x27 ; ll also analyze your accounts to find ones!

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