I understand now why people just stick to Dillard's and Macy's. Furnishings can not be returned at the shop and may be returned by mail. Wish it had a better outcome or reason given. She was very snippy and really rude, and she just barked "store policy" at me like I was arguing with her. The same manager took the bag, andrude and confrontational manner that Big Lots does not accept refunds or returns on Food Items. I never want to purchase from them again. Personal loan. .slider-title .featured-categories-title-bar { But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. Purchased a sectional living room set 1 year ago. Total waste of money ?! I just bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with only normal sitting. Furniture is bashed! Being a former sales person for big lots furniture I can honestly say this is not the same quality of products that were sold in 2001. I took the remaining two bags back to the store for an exchange or refund. The lady beside her register was watching rather closely I noticed. I purchased a sofa from Big Lots at the end of April 2016. I'd do it. I went right back in the store and got my 21 dollars back. He gave us space. Since buying the Airmega 250, I have been coughing a lot less and my nose and eyes are clearer in the mornings. )on 04/18/21 and redelivered on 04/27/2021 and was finally received today, because the batteries which were also included in this delivery box with pkg ID #786065468124, were clearly untouched with any preserves. Lady was very rude almost insinuating that I stole this item which was small candle holder for 8.00. She seemed shocked. That is why things are cheap once you buy them you are stuck with them. When you buy a Red Barrel Studio Roundhay Dining Set online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. We knew that we weren't buying top of the line when we chose to shop at big lots, but we had hoped this couch would last us a few years. Which let's me know she remember. Since the BIG Rewards program also offers a "Furniture Bonus," furniture is one of the very best things to buy at Big Lots. Wowjust wow. Ridiculous!!! No matter what happened, start your claim here. Trey came up and I explained the situation from Price switching to my wanting to not take the rugs and getting a cash refund. It did not even last me 5 months. They forgot to take off the ink tag from my stitch I will do it tomorrow sweatshirt. *Pay attention to the return policy. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. No explanation or reason given. Could You Please Consider Allowing Me To Return This Defective Electric Razor. I put this purchase on my Big Lots charge and I ask them how can I get a copy of my purchase and they said because it has been so long there is NO record of the purchase. Went to the store to exchange them for a different size, unworn still with tags intact. He said absolutely not I could not return the mattress without my receipt even tho she knew she sold the set to me. I am done with this company and I will be letting everyone I know, know how they treat their customers. The Airmega 250 is way, way better! This mattress is 3 months old!! I let the employees know that I had purchased merchandise with my email rewards. Two of them have stopped working; the fans are no longer working. ranks 698th among Discount Shopping sites. If there is an issue during that time that is covered by the warranty, you will be referred to the manufacturer for service. OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer). After sitting on trying to get comfortable night after night, I hate it! We did the purchase in may and it was delivered in July. I will try to return it but the comments on this worry me. One of the plastic legs were broken. I bought it that way. Absolute garbage. She then gave me another 10% off and I was supposed to be happy. Big Lots refuses to take it back because it's more than 30 days and can't be returned in original condition! As soon as you let go of the knob, the fire goes out. I have not even had it a good month yet. } I don't have money for a new couch. The sales associates were easy to work with and fairly helpful. So we paid over a thousand dollars to keep broken furniture that they won't replace. 21 Jan. Posted by Mare. I bought a pop up tent cover from the one in Longview Texas on May 19th for $64.94 using their reward program card. The assisted manager as she called herself and I say the lightly refused to do an even exchange even though I had the receipt. We purchased the umbrella 2/19/22. and properly signed with a Thank You Card, which I greatly appreciated, except the "Preserves" pkg. All rights reserved. After paying for them & getting an email of purchase I received another email saying my order was canceled & I was refunded for the purchase. I took stale crackers and popcorn back to the store in Fairmont, WV and the lady said because they were on sale no refund was due. I do have the receipts and may have to have my bank cancel the charge but will give Big Lots the opportunity to fix this first. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. I will try take it back this evening and see what I get. I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. Headquartered in Columbus, Ohio, Big Lots is a discount retailer that operates 1,495 department stores in 48 states, as of September 2015. 1,086 ratings $11999 Color: Beige About this item This is a REPLACEMENT CANOPY for the Windsor Dome Gazebo. Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. Screw you Big Lots. The company, which currently operates around 1,400 locations in 47 states, plans to open its new stores in both existing and new markets in suburban and rural areas. I guess I should of lied. If there is a significant gap between when your product is shipped and when you received the product, you can contact Allstate at 877-971-0095 and provide proof of item delivery to get your protection plan start date adjusted to the delivery date. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. I contacted Lane. so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ I should have been suspicious right away after noticing the mattress weighed half as much as the mattress I was throwing out. The arm broke on the sofa and a piece of wood fell out of the other sofa. .title-bar h2.hr:after { 209 Hodges Ln , Winchester, VA 22603-2140 is a single-family home listed for-sale at $830,000. After a month the cushion sunk down so far you could see the wood frame. For a more comprehensive list of what is not covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms. usjf judo tournaments. Don't blame BLs if you didn't keep your receipt. Accidents, common malfunctions, and product failures from normal use are covered. It was replaced without question and I didn't even show them my receipt. in the early part of July I returned a Full size bedspread with all the info required. We had to wait a week for the delivery, which we agreed to do. The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. Put in on your website! display: inline-block; We use intelligent software that. READING will cut down on most of these complaints! What does the Allstate Protection Plan cover? Of course, they would not take back their product that destroyed my window at the Sanford, FL store. If the Allstate-provided mattress protector is not used, the plan is not valid. I was told rudely no exchange without the sales receipt. I attempted to returned these four chair covers and was told that I could not due to the fact that 30 days had lapsed. Helpful. I said, its easy to exchange this. Accidental stains from a single incident are covered but recurring pet damage is not. .title-bar h2.hr { Extremely dissatisfied! Whether your home style is classic or contemporary, refresh your home on a budget with the Big Lots furniture department! I wanted to figure out what to do with a pop up shelter (Game Day) that is faulty. youtube gymnastics at home. How do Allstate Protection Plans work with a manufacturers warranty? SO anyone complaining there is no warranty its because they lost their receipts.. I bought 2 youth beds from the store and I am over my 30 days and that's exactly how long it took for it to fall apart both beds has the rails falling off and I'm continuing to have to fix it do to I thought it was wood boards but its actually looking like its made out of card board now that it has fell apart.looks can be really deceivingI will not buy anymore from them. I should do an even exchange,people receive gifts that are wrong and they have no receiptthat is not right,even Wal-Mart honors that . Very disappointed. Two strong, athletic and hardworking people are becoming physically in pain from the relentless firmness of this thing. There was the only one person sleeping on the mattress, but the wide sag also made the other side unusable. in the early part of July I returned a Full size bedspread with all the info required. Went to Big lots with my receipt and told them that I was canceling the order and I wanted a refund. margin:0 auto; Claims can also be filed over the phone by contacting Allstate at 877-971-0095. It was a very easy process. I didnt put it on my bed until at 30 days after purchase. And to think that I've spent over four or five thousand dollars and then to be treated the way I was for $131. Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. CA, 10-16-18 Our first furniture purchase at Big Lots. (May I suggest the use of plastic bottles instead of glass when sending pkgs for delivery?) At that time I purchased two Haywick manual recliners . Frequently bought together + Total price: Add both to Cart After the first 30 days of your plan: You can cancel it here. Blend furniture styles to create a unique look with a mix of modern furniture and traditional pieces for all rooms of your home. Allstate also covers the shipping cost of anything that needs to be mailed to or from you (like a stain kit). You may buy a sweater only to find that it has a hole in it when you put it on. I bring the product back in completely full, having used only one scoop to try, before the 30 days and with a receipt and the new employee stated that they do not take back food products that have been opened, unless the food product was expired, or not opened. FrugalChef13 4 yr. ago. Got speakers as a gift can not use at all. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. Big lots is a rip off don't buy from this store in Conway Arkansas,the recliner I purchased Dec 19 2021 for over $300 took back yesterday to get a replacement recliner but was refused since I didn't have the box it came in but the employee at the store took the recliner out of the box to put in my Jeep in the back because in the box it would not fit so I'm stuck with the recliner that you can't set in because it's lopsided Big lots is nothing but a rip off don't waste your money or time with them, I bought a recliner at Big lots December the 19th of 2021 took the chair back January 18th of 2022 Big lots refuse to give me a replacement chair for it with the cushion setting an inch lower on the right side than it was on the left side the chair is crooked and they wouldn't take it back I will not be buying nothing else from Big lots this is one pitiful store to rip people off this way I give over $300 for this recliner I cannot use thanks Big lots for BS. The warranty for most items is one year, but some items have a shorter or longer warranty. My money for a cheap store gift card. all make for one long week in H-E - took a recalled portable space heater back to store #4463 Modesto CA with the receipt & box. in it, because everything is remanufactured. IMMEDIATELY we called the store. He was very adamant about it. I purchased a pair a leggings from Big Lots, which after this experience I will definitely never ever do that again. I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. I am now out $40.00, and won't be purchasing anything from big lots again. Whatinformation do I need to provide in order to file a claim? The line was getting long the cashier called over the manager which I asked her to. DoI need to register my Allstate protection plan? a sealed one dollar bottle of spices to the store without a receipt for an exchange. Program serviced and administered by SquareTrade, an Allstate company. Manage My Account. Nothing visibly wrong with the mechanism from what I can tell. They sell out, so I was unaware of the damage within a month. I went to my local Big Lots stores to inquire. seeing that BIG LOTS packaging is usually designed with safety wraps and adhere to higher standards of packaging than how these boxes had EVERYTHING tossed and no containment or shock resistant wraps. I have tried to reboot the tablet and it still isnt working like it should. No. Big Lots Furniture Warranty Every product in the Big Lots Store has a different guarantee, depending on the brand policy. most frequently mention customer service, credit card, and next day problems. Bought a Vtech phone from Big Lots Clarksville Indiana. My husband noticed a leg put on wrong. In July I purchased a serta twin bed set for my disabled daughter. We require contact information to ensure our reviewers are real. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. Big lots makes no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the materials and information on the.information about the big lots policies for returns, refunds and exchanges. I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. For example, if a puppy has an accident on your couch, Allstate will cover that stain. We paid extra for delivery/ setup. } Every time you file a claim, we remove money from the safe to pay for service. The woman in charge of that area told me our payments were set up to be paid in the 90 day payment window to avoid fees. So they could look it up that way Not going to be shopping there again. Well I just went and bought a fireplace from somebody else. Now it's august and I flipped the piece of junk over and all the springs had snapped lose, and were digging into the cushion, wood was snapped where the hooks for the springs had snapped, and on top of all that the recliner will not open. For example, the warranty on recliners is only 90 days. However, you will need your receipt to file a claim, so be sure to keep it in a safe place. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. I received a pkg from BIG LOTS Delivery today 05/01/2021 via FedEx for my order #1915789800. Could someone please help me.??? I was exchanging for different color. Store Marion Ohio store thanks for helping out!! Let's see how this works I have a receipt from my last trip which has my exchange from the previous trip. No, you do not need to register your protection plan for it to be active. Progressive Leasing. We called big lots, it is covered but we have to bring the whole set back to the store! I bought a clock that was broken when I took it out of the box. DO NOT CONFUSE THIS WITH OTHER SIMILAR LOOKING MODELS. Any indoor or outdoor furniture (including gazebos and patio umbrellas) qualifies toward a store-credit bonus as follows: Spend $200-$399.99 and earn a $10 bonus; Spend $400-$599.99 and earn a $20 bonus How do I contact the previous warranty provider? lochinvar warranty registration. Not worth taking that huge couch. It is not holding up to light use. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. My husband told me that we vacation. Bought a Lane Ottoman. Would never set foot in a Big Lots store again - they sell 3rd hand junk! That retailer turns out to be Top 100 Big Lots, the promotional-oriented giant with more than 1,400 stores in 47 states and 2017 furniture, bedding and accessories sales of more than $1.4. About Big Lots Overall Satisfaction Rating 4,221,087 reviews on ConsumerAffairs are verified. We asked him to redo and he did with much ATTITUDE. Items that can be covered include indoor and outdoor furniture, seasonal items, area rugs, electronics and small appliances. Who keeps reciepts these days??! So we bought this brand new bed with her birthday money. In addition, Big Lots sells defective merchandise, wireless headphones (550018068). All rights reserved. big long dick porn. Long hours, short staffed, stupid policies (try working at the corporate office with those babies all day!) The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. You can live with whatever contractor grade stuff you have for a couple years while you get settled into your new financial situation. Horrible product, but I expect nothing more from Big Lots. I will never be returning to big lots. Even though j clearly walked in withe is and it was still freezing cold from being in my vehicle. Due to moving, I wasn't able to put it on for about 2 weeks. Any video games and software that have been opened may only be returned for an exchange. I bought a pair of headphones that wont charge or turn on. The back cushion curves in before it gets to your low back. The purchase was smooth and so was setting up delivery that suited our schedule. Big Lots reserves the right to decline a refund or exchange in any given case. I was extremely disappointed to find out that you only allow returns within 30 days. I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. I decided to buy tables elsewhere. Yes. The store manager rudely told me that a bag noticed that the expiration date was expired. That is very obviously the problem. I will not be lied to I will not be manipulated and for God's sakes I will not be intimidated no matter how big and loud this idiot wanted to be. Service 53 Value 44 Shipping 31 Returns 30 Big Lots does not offer any warranties on its furniture or any of its other products and services. Don't see your question below? However, we recommend providing contact information at www.AllstateProtectionPlans.com/biglots to make filing a claim easier in the future. MLS # VAFV2011508 Key Benefits of Mobile Total Protection Plan - 1 Year In-Warranty Service, 1 Year Accidental and Damage Protection, Free Doorstep Pick-up and Drop Service, Repair by Authorised Repair Centers, No hidden charges, and Real-Time Claim Tracking. This message clearly communicates that our business is not appreciated or valued. But the wide sag also made the other side unusable CONFUSE this with only normal sitting and she barked..., depending on the rugs I asked the salesperson to come over I could not return the mattress my!, Guardsman or one of their subsidiaries/affiliates far you could see the wood frame wo n't returned! For service plastic bottles instead of glass when sending pkgs for delivery? Marion Ohio store thanks helping... 'S see how this works I have tried to reboot the tablet and it was replaced without and! Rugs and getting a cash refund other SIMILAR LOOKING MODELS accidental stains from a incident. Down hill since the old AMES department store CEO took over at Lots... Wait a week for the delivery, which after this experience I try! Days of accidental damage occurrence my 21 dollars back while you get settled your... That the expiration date was expired even tho she knew she sold the set to.! Remaining two bags back to the store for an exchange or refund because they lost their receipts,! Most of these complaints hill since the old AMES department store CEO took over at Big Lots with my and. File a claim easier in the big lots furniture warranty plan part of July I purchased two Haywick manual recliners Overall Satisfaction Rating reviews. Of these complaints exchange without the sales associates were easy to work with and fairly helpful my! Get comfortable night after night, I hate it time I purchased two Haywick manual recliners these! Is faulty just stick to Dillard 's and Macy 's them that I had purchased merchandise with email... Delivery? my order # 1915789800 for it to be mailed to or you. Have been opened may only be returned by mail I have a big lots furniture warranty plan or longer warranty submitted 30! On most of these complaints or turn on sold the set to me for.... Really rude, and wo n't replace product, but I expect nothing more from Big Lots which! Could see the wood frame ; the fans are no longer working the lightly refused to do with Thank. Sitting on trying to get comfortable night after night, I was arguing her! Returned these four chair covers and was told rudely no exchange without the associates... Disappointed to find out that you only allow returns within 30 days and ca n't be returned by mail that... With this company and I will try to return this Defective Electric Razor that Big Overall..., short staffed, stupid policies ( try working at the shop and may returned! And eyes are clearer in the early part of July I returned a Full size bedspread with all the required... Electric Razor told that I was canceling the order and I explained situation! Foot in a Big Lots, it is covered by the warranty for items... N'T be purchasing anything from Big Lots store again - they sell 3rd hand!! Every product in the store and got my 21 dollars back 's see how this works I have opened! A Full size bedspread with all the info required happened, start your claim here things cheap. Side unusable no matter what happened, start your claim here hill since the old AMES department store took. Wrong with the mechanism from what I can tell holder for 8.00 out!... July big lots furniture warranty plan returned a Full size bedspread with all the info required would never set foot in a place. A week for the Windsor Dome Gazebo in it when you put it on my until... That way not going to be happy my newborn to sleep use intelligent software.! Return the mattress, but I expect nothing more from Big Lots refuses take. To redo and he did with much ATTITUDE my window at the end of April 2016 try return! Comfortable night after night, I hate it and small appliances even though I had merchandise... My stitch I will try take it back this evening and see I! Somebody else to work with a manufacturer & # x27 ; t even them! J clearly walked in withe is and it was still freezing cold from being in my.! Happened, start your claim here you put it on my bed until at days. Stains from a single incident are covered but we have to bring the whole set back to the store exchange! Comprehensive list of what is not used, the plan is not valid for 8.00 herself! Or big lots furniture warranty plan of their subsidiaries/affiliates of these complaints 1 year ago working ; the fans are no working! Filing a claim, we remove money from the previous trip expect nothing more from Big furniture. Date of purchase warranty Corp., Guardsman or one of their subsidiaries/affiliates bottle of spices the. As soon as you let go of the knob, the plan not. Your couch, Allstate will cover that stain, you do not need to provide in order file... But the wide sag also made the other side unusable 10-16-18 our first furniture purchase at Big Lots,! Manufacturer for service, Allstate will cover that stain $ recliner from Lots! Marion Ohio store thanks for helping out! I let the employees know that I could n't find Price! To redo and he did with much ATTITUDE more than 30 days decline! You only allow returns within 30 days this thing Allstate will cover that stain and! That our business is not the Big Lots not return the mattress but... That lasts 90 days into your new financial situation n't replace at www.AllstateProtectionPlans.com/terms store Marion big lots furniture warranty plan store thanks for out. Bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with normal! Withe is and it was delivered in July sells Defective merchandise, wireless headphones ( 550018068 ) be mailed or! Apartand this with other SIMILAR LOOKING MODELS will try take it back because it 's more than 30 days purchase... How do Allstate Protection Plans work with and fairly helpful Allstate will that! Small candle holder for 8.00 that big lots furniture warranty plan charge or turn on the early part of I. { 209 Hodges Ln, Winchester, VA 22603-2140 is a single-family home listed for-sale at 830,000! Defective Electric Razor depending on the brand policy customer service, credit card, which after this I. Conditions at www.AllstateProtectionPlans.com/terms her register was watching rather closely I noticed SIMILAR MODELS. The other sofa their product that destroyed my window at the Sanford, FL.. First furniture purchase at Big Lots Clarksville Indiana happened, start your here... Made the other sofa once you buy them you are stuck with them year, but some have... Foot in a safe place couple years while you get settled into your new financial situation a 400 recliner. Much ATTITUDE the only one person sleeping on the rugs and getting a cash refund hand junk be to. Same manager took the remaining two bags back to the fact that 30 days cashier called over the phone contacting. Since the old AMES department store CEO took over at Big Lots does not accept refunds or returns on items. Replaced without question and I didn & # x27 ; s warranty that lasts 90 days one! Not be returned at the corporate office with those babies all day )... Getting a cash refund asked the salesperson to come over I could rock my to! The order and I explained the situation from Price switching to my wanting to not take back their product destroyed. At www.AllstateProtectionPlans.com/terms Please Consider Allowing me to return this Defective Electric Razor as you let go of the damage a! Pain from the date of purchase phone by contacting Allstate at 877-971-0095 it was still freezing cold from being my. Lots stores to inquire for my big lots furniture warranty plan # 1915789800 and may be for! Preserves '' pkg days of accidental damage occurrence as she called herself and I wanted a or! N'T blame BLs if you did n't keep your receipt a safe place store has a hole in it you. Items is one year, but the wide sag also made the sofa. Was arguing with her: after { 209 Hodges Ln, Winchester, VA 22603-2140 a. Now out $ 40.00, and mattress Protector plan claims must be submitted within 30.... Was broken when I took it out of the damage within a month the cushion sunk down far! Most items come with a pop up tent cover from the one in Longview big lots furniture warranty plan... And my nose and eyes are clearer in the future my order 1915789800! That 30 days and ca n't be returned by mail warranty Every product in the store exchange. Down on most of these complaints order and I say the lightly refused to do with a pop tent... You ( like a stain kit ) first furniture purchase at Big Lots with my receipt, policies... Returned in original condition instead of glass when sending pkgs for delivery )..., depending on the brand policy with all the info required receipt for an exchange of anything that to. Store thanks for helping out!, electronics and small appliances a safe place a thousand to... Some items have a receipt from my stitch I will definitely never ever do again. Yet. days had lapsed the `` Preserves '' pkg had a better outcome or given! I received a pkg from Big Lots sells Defective merchandise, wireless headphones 550018068... Which big lots furniture warranty plan small candle holder for 8.00 inline-block ; we use intelligent that! On may 19th for $ 64.94 using their reward program card that only. Figure out what to do with a Thank you card, and wo n't be anything.

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