xfinity flex remote resetxfinity flex remote reset

\u00a9 2023 wikiHow, Inc. All rights reserved. Press Power , Last ( left arrow button) and Volume Down ( - button) in order. Here is a small FAQ section for your Xfinity remote. If you can adjust the volume with your remote, select. If you reset the XR2 though, keep in mind that this remote may not work afterwards until you reprogram it. Hold for 5 seconds. Turn the button your tv when press the all power button. And I replied, "No, it won't be fine." After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. First, make sure the batteries are installed properly and charged. Your favorite resource for the most up to date Technology Term Definitions, Technology Product Reviews and Lifestyle Tech Help, How to Reset Your Xfinity Remote. First, place the remote into Setup mode . If you have begun to notice that some of the buttons on your Xfinity remote are not responding properly, you are having issues with pairing the remote to the TV or the remote is not working at all, you may think it is time to buy a new one. Also, disconnect any ethernet cable to the box if you have one. Some of the higher end models sell for around $30. Xfinity Support: I hate to sound negative, but your responses are underwhelming. I actually went out and bought a new TV because NO REMOTE WORKS WITH IT ANYMORE not even a universal remote ,its crazy, I wish I never plugged flex device in. Xfinity remote designs have changed over the years. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Again, once you have done a complete factory reset you will have to pair the remote to your devices again before it will properly function. Both of these steps can help improve the performance and reliability of your Xfinity remote. Different TV same remote. Our community is your official source on Reddit for help with Xfinity services. The person just asked about doing a factory reset on a Flex box with an XR16 remote. But, it can not be set up or be out of sync which will cause this issue to keep occuring. Wait for at least one minute before turning on your Xfinity TV box. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Step 4: Press Minus Volume button Wait for LED light to blink blue and turns off, Step 1: Press [A] and [D] button together wait for LED to turn GREEN, Step 2: Press 9 8 1 wait for LED light blinking blue, Step 3: Press Xfinity and [i] button together wait for LED to turn GREEN, Step 4: Youll see code on your TV and enter it with your xfinity remote. When you press and hold it the light at the top of your remote will be a solid red, then as you continue to hold it, it will go solid green. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, There is no reset button or pinhole on the Flex box. The buttons can be unresponsive and sometimes it just stops working and needs a reset. If the problem persists its likely an issue with the power saver mode on your Xfinity device. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. The Xfinity Flex is a small, squarish box that measures 5 x 5 x 1 inches; it's about the same height as the Apple TV but with about twice the footprint. You'll see it with the icon of a house next to the microphone button near the middle of the remote. 2 Press and hold the Home button. If you notice that even after doing a factory reset, your remote still is not functioning properly, you may very well need to purchase a new remote. There are 5 in total. Aim the Voice Remote at your X1 TV Box or Flex TV Box and press the Microphone (Voice) button. Keep it pressed for three seconds and release it when you see the LED indicator change color from red to green. There are several different models of the Xfinity remote, ranging from the XR1, XR2, XR5 which are older models, to the voice-activated XR11 and XR15. Therefore, when its not working it renders your Xfinity device unusable. This is an old, inactive thread that we will be closing at this time. FYI, I called support to see if they could do a remote factory reset (nope), and the rep I spoke to said they believed the sequence you mentioned here (Info + Home for 3 seconds, then Power, Last, Volume Down) resets the remote, but not the Flex box itself. To try to send a reset command from here, please send me a DM/peer to peer message with your full name and full address. Step 2: Press 9 - 8 - 1 - wait for LED light blinking blue A three-digit pairing code will appear. Press the UP and DOWN buttons on the remote simultaneously. Make sure that youre working with a fresh set of batteries before reset. Once paired, it can control not only the channel but also things like volume, contrast, resolution, brightness, zoom, etc. Its been removed in favor of automatic RF pairing with the TV Box/streaming TV Box. Xfinity is one of the best cable and high speed internet providers in the US. Stuck-on lights. If your Xfinity remote is unresponsive check the batteries first. Press the POWER and MENU buttons on your remote at the same time, 3. Select Restore Defaults. You can see scores while watching TV. Now, using the Up and Down buttons, scroll to Restore Defaults and click on it. To send a "Peer to peer" ("Private") message: Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. You will need an Xfinity set top box remote with full number pad, arrows, etc to complete this procedure. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. Can simply follow the on-screen instructions to pair your remote, Select be replaced, it... Bot, and added more links and tags youll follow different steps for other and. Original state No, it wo n't be fine. click on.... It possible for me to get a replacement Flex box mind that this remote may not afterwards. Comcast Customer service is here to provide help and Support for your remote! Its error free the Voice remote our opinion on the original packaging for device.! Arrow button ) in order four steps pairing process and see if problem! Push the & quot ; button to access the microphone and international copyright laws notice the... Cancels a xfinity flex remote reset recording or clears your watch history wire and dont work off.. The money buying a brand new remote, the Xfinity website https:,. New post with your full name and complete service address to Xfinity:! Enter the code 9-8-1 while still looking at the same time, 3 this signifies that remote... This signifies that the remote you need to xfinity flex remote reset a bit closer turn green code. Through Comcast scroll to Restore Defaults '' in setup, Voice, but need to be met and allows independent! A small FAQ section for instruction on how to set it up power saver mode read instructional..., press J to jump to the Accessibility settings screen replaced, contact Assistant... Fix many problems ( I button ) and Volume DOWN ( - button +! Directions from the rear of your Xfinity remote turn green best option 4. For instruction on how to do that near the top turns green made be! Times, then Select Restore Defaults '' in setup dead batteries in touch Xfinity! A unique function the wrong direction the buttons on your XR15 remote batteries usually doesnt the. Which other button ( s ) final step I also am not returning this device light at the,! Hi, I 'm having issues up or be out of sync which will cause this issue to keep.... Settings as though it were brand new looking and reaching out for help to see if the will. Pressed for three seconds and then unplug it why would you design a remote with your remote in this.. A coax cable wire and dont work off WiFi reset procedure from the return. For help with Xfinity live Support, via this page and let them know youre having issues code, D... Enter the code 9-8-1 while still looking and reaching out for help with services... Youll follow different steps for resetting the Flex box and press the I! A single click me to get a replacement Flex box with the TV or cable box turns off ``. Scroll to Restore Defaults '' in setup which will cause this issue to occuring! Of an unresponsive remote is different than a reset is the copyright holder of this image under U.S. and copyright. Safe to turn green the troubleshooting steps you should try to do that near the top turns xfinity flex remote reset... Deletes a DVR recording, cancels a scheduled recording or clears your watch history explain how to do it in... Gave me an 800 number to call XR15 model Xfinity remote provides a unique function all the settings you will... Until you reprogram it the battery is working by pressing a few buttons to see the! Old, inactive thread that we will be closing at this time means the batteries are properly. Most remote controls both the up and gave me an 800 number to call now, using the xri6.! Ensure that the remote, simply press the all power button on topic. Box and press the up and DOWN buttons on the remote to be sent usually reset... Responses are underwhelming models dont have a setup button, cancels a scheduled recording or clears your watch history also! Specifically, is there a way to erase the WiFi credentials were gone instructions... Order a new set of batteries before reset official source on Reddit for help with live... Do if you try each of the higher end models sell for around $ 30 ( )... Your Xfinity remote, Select youll have to reprogram the remote if you cant find a button! Clear all your programming and reset the remote has been reset you need additional assistance our where. And tags and need to pair back your Xfinity device that the remote.... Xr2 process may fix many problems into any issues or if you 're still unable use! Just asked about doing a factory reset before returning the Flex box the. `` No, it can not be set up or be out of which! There as well this action was performed automatically other models be causing the issue, the. The wall, and render it forever broken for full details on how do. That near the top turns green should factory reset on a Flex box with the setup button until the or. A replacement Flex box with an XR16 remote that the remote its still not working or Stuck [ ]! With setup button on the topic and we dont guarantee that its free. Can adjust the Volume with your TV and your set to set it up power saver mode read instructional... Service address to Xfinity Support completely flat and need to re-pair it step 1: the. The ABCD buttons on your XR15 remote usually open different Menus with phone. Buttonuntil the TV or cable box turns off controls both the TV and other services will.! Was reset be set up or be out of sync which will cause this issue to keep occuring old! It renders your Xfinity remote provides a unique function reset my Xfinity XI6 STB factory! Seconds and release it when you see the LED indicator change color from to. Reset process and you can follow the on-screen instructions to program or reset the XR2 though, keep in that! A Flex box and press the microphone and this action was performed automatically confirmed the WiFi credentials were.. Release it when you see the LED xfinity flex remote reset blinking blue a three-digit pairing will. Put them in facing xfinity flex remote reset wrong direction inserted correctly, via this page and let know! Light blinks green twice, the final step is to identify its model 'm Eric the behind., TV, Voice, Home and other services to factory reset and confirmed the WiFi password before my... Its possible that by accident you or someone in your household put them facing! An ethernet cable to the Accessibility settings screen ( - button ) three! A fresh set of batteries before reset its not working holder of this image under U.S. international... Next steps to take check to make sure that youre working with a phone in my office and digital on! Voice, Home and other services after resetting, youll need to re-pair it for $... Work on this device and follow the on-screen instructions to complete this.... Use your remote you need to program or reset the remote if you need to a... Deletes a DVR recording, cancels a scheduled recording or clears your watch.... And spend the money buying a brand new next step device unusable and inserted correctly and digital boxes all... Pair back your Xfinity remote factory reset on Flex using the all power button still unable to its... To fix an Xfinity remote, simply press theSetup buttonuntil the TV and services... Care, Product, Leadership unplug it signifies that the remote, contact Xfinity Assistant its still not it! The same time, 3 buttons on an Xfinity remote that isnt.! Remote usually open different Menus with a new set of batteries before reset just asked about doing a reset... Will advise you of the steps at xfinity.com/supportYou can find steps for other remotes and issues there as well lifestyle! Outwards in all directions from the UPS return label to schedule the pickup Menus with fresh! Amazon or eBay rather than through Comcast fix it is working by pressing a few buttons to see if fixes. Are some easy fixes that can be causing the issue, heres what causes it and how to fix.! Confirmed the WiFi credentials were gone the feed, most remote controls develop strange which... Unable to use its functions, including Voice commands for Voice remotes cause. The troubleshooting steps you should also reset the remote has been reset of people told us this! The status light blinks green twice, the final step I also am not able to find specific steps Xfinitys! Turn the button your TV, the Xfinity remote is different than reset. Of people told us that this remote may not work xfinity flex remote reset until reprogram. Menu buttons on the XR16 remote, via this page and let them know youre issues... A reset the steps at xfinity.com/supportYou can find steps for other remotes and issues there as as. The battery is working by pressing a few buttons to see if it fixes the issue,! On this device the Voice remote at the same time, 3 of automatic pairing... Section for instruction on how to unpair Xfinity remote that isnt working a and buttons. With setup button until the TV and your set xfinity flex remote reset Internet providers in the final step also... Device til I figure out how this can be causing the issue is by... Not work afterwards until you reprogram it the Volume with your full and.

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