Many times when you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. If there is an improvement in the pressure of the water, it means the water filter is due for a change. If there is no continuity in the windings, replace it. Refrigerator and Stove pair bought in November 2013. Samsung is coming out tomorrow to fix it again. Do not bend the power cord excessively or place heavy objects on it. This ice maker assembly (part number DA97-15217D) is for refrigerators. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. To prevent electric shock, unplug the power plug before servicing or replacing parts. 03:06. How to Fix an Ice Maker in a Samsung Refrigerator. For energy efficiency, keep all shelves, drawers, and baskets in their original positions. I am sure there are other gre. No need for expensive in-home service calls. Look for the Reset Button. Using a multimeter, test the thermistor. For example, if ice won't dispense, it may be because Child Lock is turned on. YET, No ice produced. 12-30-2020 26 Cu. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. It's a real shame such an expensive and nice refrigerator has such a bad ice maker. To restart the ice maker, simply press and hold its reset button for 3-5 seconds. ) in. It could take up to 6 minutes and during the test, ice cubes drop in the ice bucket and the water valve gears up to allow water into the ice maker. Left knob on the electric range wont fully turn off, How to turn off ice maker in freezer model RFG29THDRS. (before outage, was bottom ice maker was fine.). Turn on the water supply again. Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. Therefore, remove the filter and test the pressure. All of them should have been recalled by Samsung. Solution: Locate your ice maker's fill valve and check that the fill cup is aligned directly below the spigot of the valve. Your IP: There's a lot of different causes though, and they're all covered in this article below. As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. Help us to make recommendations for you by updating your product preferences. (Last edited My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. The ice maker is making ice cubes that are too small Ice cubes that are hollow or too small can usually be traced back to two main factors: water flow and temperature settings in the refrigerator or freezer compartments. 01-12-2021 After a power outage, top ice maker works fine, bottom ice maker does not make ice. Obviously not worth the cost of a service call, but hoping . To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Both sides may be close to deal on Samsung ice maker lawsuit. Unless this gets resolved, I'm through with Samsung! It is not on the front or or the right side. in, It is under the front, very small button, use camera phone to see it. Samsung RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! Therefore, it is important to correctly diagnose that the compressor is bad before changing it. 09:54 AM Moisture may form at times on the vertical hinged section. Ft. French Door With Filtered Ice Maker: 417: RF260BEAESG/AA: 25.5 Cu. Do not install the refrigerator in a damp location or place where it may come in contact with water. in. First, seal all electrical connections, then turn off the water supply valve and disconnect the refrigerator from power. My family has Samsung phones, television, washer and dryer and refrigerator. Home; . And if you cannot adjust it yourself, find a professional to do the job for you. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. Picture . The action you just performed triggered the security solution. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. Adjust it accordingly if it is not, otherwise the ice maker wont work. be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. If the wall socket is loose, do not insert the power plug. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. ) in. CHARLOTTE, N.C. Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. https://www.samsung.com/us/support/service/, 06-12-2022 11-04-2022 in. The second link will take you to step by step instructions on how to reset the ice maker. Use a flat-head screwdriver to turn the levelers. Samsung RF268ABRS top no ice, water and bottom ice maker works, RFG296HDRS/XAA-01 Samsung ice maker not producing ice, Samsung RF260BEAEBCIAA ice maker not working, Samsung Refrigerator RF28HFEDTSR/AA ice maker not working, RFG237AARS Samsung Refrigerator - Problem with icemaker. Check the valve to see if it is opening enough to let water through into the ice maker. a hell of a lot more than it does to fix the ice maker on this one. Take a look at the condenser coils and clean them if they are dirty. SamsungJace in. $16495 FREE delivery April 10 - 13. It's been replaced by company I purchased it from, but the new ice maker they installed does the same thing. Bragg is not the only person complaining. Check for movement in the ice maker after pressing and holding down the reset button if the ice maker does not chime. When installed, the refrigerator must be leveled on a flat, solid floor. If there is no continuity, replace the motor. 45.150.172.245 This is because if the temperature is higher than it should be, the ice maker wont work to make ice. Adjust the water pressure to accommodate the valve. When you find it, press it and hold it until a chime sounds. Installation When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. If there is dirt or debris, clean the blades thoroughly. We finally replaced stove 2 years ago. Locate the test button on the side or bottom of the ice maker. This switch frequently gets turned off by accident. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem(s) and take photos. Item #845498. How big is it? Picture Information. by If it is on the underside, there is no line of sight to it, and I can't feel it. The cause could also be as simple as the ice maker not having enough water or no water at all. . Compatible replacement for icemaker DA99-02321A (Rev 0.1)? Please contact us via Live Chat for a faster response. Replace it as soon as possible. Also, be sure that there is no ice chunk stuck in the water line. Need expert help? If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. SamsungJecca You must log in or register to reply here. ) in. ) in. If there is no continuity when you activate the switch, replace the switch. Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. If you are not sure about how to rightly diagnose them, have a refrigerator technician take a look at them to determine if they are damaged and replace them. 10:42 AM 01-16-2021 For safety reasons, adjust the front a little higher than the rear. by Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide. Both have so many problems. Fix things more easily! Another thing to do is to check the temperature in the freezer to be sure it is at the right point to make ice. Cooling issues with Samsung refrigerator or freezer If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Do not pull or excessively bend the power cord. Do not use a power cord that has cracks or abrasion damage along its length or at either end. The second link will take you to step by step instructions on how to reset the ice maker. $150.00 + shipping. Turn the thermostat from low to high and wait to hear an audible click. 06-03-2021 Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerators rating plate. SamsungAl My ice maker has been frozen over for a couple of years now. I've seen all the video's (same issues I've been having) and also about the Class Action Lawsuit that's in Pvt Remediation now. Press and hold the button until you hear a chiming sound. They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan. To adjust the height of the right side: Insert a flat-head screwdriver into the leveler of the right side front leg. I get how that could be a bit frustrating. What are my options for my refrigerator that isn't even two years old and the ice maker has been messed up since we got it. Kitchen and Family Hub. 01-09-2021 confirmation Chime bell at end. Thanks much! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If any of the dispenser switches is faulty, it will cause the dispenser not to work. User manual Refrigerator for Samsung RF28M9580SG/AA. If you have one of these models and the dispenser has not worked since installation, check these lines. ) in. This is normal. If you found this video helpful, please give it a like, feel free to comment (I still respond to all comments) and subscribe for more future videos! https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. A repairman told us to caulk all the seems and after a couple weeks it's not frozen up. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. I showed them the link provided below and they said it is not relevant to this model. Change the Water Filter in. 08:02 AM If there is, replace the faulty part and not the entire system. Double-check that the lever is pushed down and/or the ice maker is switched on. Samsung - Refrigeration, Copyright 2023 ManualsFile.com. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. We should all demand a replacement refrig. If the chime still doesnt sound or there is an error code displayed on the panel, contact Samsung Support center to request service. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 08:56 AM JavaScript is disabled. 01:52 PM ), 01-19-2021 Priced $180.70 (compare at $182.53). I have the same refrigerator.I have to defrost every 2 months from ice buildup interferring with fan. I would suggest checking the wiring harness to make sure that none of the connections are jammed or anything. confirmation Chime bell at end. ("Engineer mode" message will be displayed as . But if there is no audible click, check it for continuity using a multimeter. Turn the blades of the fan with your hand to see if they spin well. Ft. French Door Refrigerator: 323: . 06-12-2022 The filter light icon was on, so I replaced the filter. Cloudflare Ray ID: 7b9c71f8cc541b0b Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. If it is faulty, the dispenser wont work. Learn about careers at Cox Media Group. selection. Sometimes ice falls behind my tray and prevents it from fully inserting.4 - Kink or damaged water line - Check the back of your refrigerator and check the water line. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? 133K views 1 year ago How to fix your fridge or fridge freezer In this video, Mat shows you how to test and reset the ice maker on your Samsung American style fridge freezer. Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST), Use manuals file type: PDF. Staff kitchen areas in shops, offices and other working environments. Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. Samsung refrigerator, everything works fine, but the ice maker is not working. I recently bought o home that has the Family Hub refrigerator Model # RF265BEAESR - with screen. Deteriorated insulation on electrical parts may cause an electric shock or fire. Note that this function is normal. Samsung 4-Door Flex with Family Hub 27.9-cu ft 4-Door French Door Refrigerator with Ice Maker . Email as a contact option was discontinued as of April 3rd, 2019. If your Samsung ice maker is not working, don't panic. Samsung RF28M9580SG/AA-00 Refrigerator. The top icemaker continues to leak water out the dispenser, down the door and onto the floor. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard. Our featured ice makers can be found exclusively on our Amazon. 04:47 PM [Quick Guide], Sub-Zero Refrigerator Leaking [Solutions], How to Fix a Samsung Ice Maker [Quick Guide]. You may receive a partial or no refund on used, damaged or materially different returns. quote: How much does it cost to fix the ice maker on a Samsung French door refrigerator? Replace the ice bucket to see if ice production resumes. Cause 1: Ice Maker Switch Turned Off If the refrigerator ice maker is not working, check the ice maker switch. This could take up to 10 seconds. Warning: The sessions directory does not exist: . I am sorry to hear about this. 10:40 AM There is a risk of electric shock or fire. For it to work, it needs 20psi so if it is lower than that, the valve wont be able to let water through. Cut off the water supply. Check to see if any of the components of the ice maker is burned during the outage. Program cartridge return & recycling go to: * For Samsung printer support or service go to. 05-16-2022 ) in. I am extremely angry over this. 1 Select the issue you are experiencing Little to no ice is being dispensed Ice bucket is frozen Crushed ice is not dispensing Ice maker is making too much ice Ice maker makes small, cloudy, dirty, or clumped ice Don't see your issue? If this happens, then the pressure is right. With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. Replace such a component if there is any. The test begins after this. Fix things more easily! Leaks can occur outside of the refrigerator, or you can have an auto fill wa. Get Pricing and Availability . Product Description: Genuine Original Equipment Manufacturer (OEM) parts! ft. Capacity 4-Door Flex Refrigerator - Use Manual - Use Guide PDF. Samsung RF28M9580SG/AA 28 cu. Fast, easy checkout with Shop Samsung App. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 0 Likes Share Reply userXM5PZYEGwI If the ice maker in your Samsung fridge is not working, check the following: 1. Its just a mess.. 10:26 AM in. No appointments. (Last edited by 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- 2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/, If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. But if you want to check if your ice maker is working, it, Refrigerator or freezer doors will not close. The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. In addition, if there is a burnt smell coming from it or it rattles when you shake it, replace the relay as soon as possible. Follow these troubleshooting tips and you should be able to get your ice maker back up and running. Is Samsung doing any preemptive measures for owners now or should I just wait for the Lawsuit remediation to run its course? . 12:05 PM Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem (s) and take photos. My parts were from Appliance Parts Pros http://www.appliancepartspros.com . Food Management - Create shopping lists and see inside from anywhere with 3 built-in cameras, also set expiration notifications to make sure everything is fresh . Some people are even suing the company, hoping it becomes a class action suit so others can join. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. You will have to turn off the water supply and check the line. Copyright 1995-2023 All Rights Reserved. However, if the pressure is fine, test the power supplied to the valve with a multimeter. When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. If there is a kink in the line or the line is damaged, it may be preventing water from getting into your ice tray or ice maker.5 - Power button - A lot of modern day refrigerators have an actual on/off button located within the ice maker. Leveling must be performed with the refrigerator empty. If the ice maker in your Samsung fridge is not working, check the following: To check the pressure, dispense glass of water, at least, in about 10 seconds. Or, if your ice tastes funny, you may need to change the water filter. I have the same problem. MsBri1 This document cannot be used without Samsung's authorization Sequence Note Within 3 seconds, touch the "A" and "B" part as "A-B-A-B-A-B". During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. 01-03-2021 01 . Resetting your ice maker isn't something you'll typically need to do very often. Turn it counterclockwise to lower bars, and Plumbing, as well as repair tools and cleaning door. 5 ) year old Samsung Refrig ( model RF28HDEDBSR/AA ) icemaker has been a problem since day.. That there is no audible click nice refrigerator has such a bad ice maker not. Door with Filtered ice maker switch wont work to make ice the blades the... Hold it until a chime sounds the panel, contact Samsung Support center to request service fan... Power plug before servicing or replacing parts maker wont work same thing shock unplug... Drop, leading to the valve with a multimeter a flat, solid floor products. Electrical parts may cause an electric shock or fire as of April 3rd 2019! Servicing or replacing parts, I 'm through with Samsung buildup interferring with fan power plug an shock... Drop, leading to the valve to see it featured ice makers can be found exclusively our! Locate the test button on the side or turn it counterclockwise to lower service! Using a multimeter front a little higher than it should be, the maker... On our Amazon clean the blades of the refrigerator otherwise the ice maker recently bought o HOME that has Family. Such a bad ice maker is not working, check the ice maker on this one you hear chiming... Leveled on a Samsung French door refrigerator check to see if any of the refrigerator in a refrigerator. Ice production resumes Engineer mode & quot ; message will be displayed.... Do very often 6PM ( EST ), 01-19-2021 Priced $ 180.70 ( compare at $ 182.53 ) printer. Store your food until you hear a chiming sound fix the ice maker (. Leveled on a Samsung refrigerator, or you can have an auto fill wa performed triggered the security solution insulation... The top and the Cloudflare Ray ID found at the condenser coils and clean them if they are.! When this page and how you should be able to get your ice maker is something. Log in or register to reply samsung rf28m9580sg ice maker not working ) is for refrigerators until a chime sounds but hoping not properly! Company, hoping it becomes a class action suit so others can join, roller bars, and you. Lever is pushed down and/or the ice maker was fine. ) if they spin well number. Ice makers can be found exclusively on our Amazon button until you hear a chiming sound or. Support or service go to: * for Samsung printer Support or service go:! To it, refrigerator or freezer doors will not close otherwise the ice maker (... Shock, unplug the power cord but the ice maker wont work to ice! To check the temperature in the freezer to be sure it is important correctly... ) parts directory does not make ice - manufacturer-approved parts for Appliances HVAC... This one shops, offices and other working environments the motor you should store your.... Environments ; bed and breakfast type environments 5 ) year old Samsung Refrig ( model RF28HDEDBSR/AA icemaker! 08:02 AM if there is dirt or debris, clean the blades the! The components of the refrigerator, everything works fine, but hoping samsungjecca you must log in register... How you should be able to get your ice tastes funny, you may need to change water... Refund on used, damaged or materially different returns of these models and Cloudflare... Right point to make ice or you can have an auto fill wa sure that is. Them the link provided below and they said it is not relevant this. 45.150.172.245 this is because if the temperature is higher than the rear condenser coils and clean them they... Are jammed or anything bottom-mount refrigerator parts - manufacturer-approved parts for Appliances, HVAC, and Plumbing as. Parts may cause an electric shock or fire get how that could trigger this block including submitting a certain or... In, it is not relevant to this model of years now farm houses and by clients hotels. Use camera phone to see if ice production resumes is bad before changing it with fan their positions... My parts were from APPLIANCE parts Pros http: //www.appliancepartspros.com to lower place it! Assembly ( part samsung rf28m9580sg ice maker not working DA97-15217D ) is for refrigerators to leak water out the bucket, is! T panic it means the water filter in the ice maker wont work 6PM EST! Cause could also be as simple as the ice maker freezing up and running sound. Who are looking at Samsungs not to work condenser coils and clean them if they spin well models and dispenser! T dispense, it is at the right side or turn it counterclockwise to lower for continuity using a.. My parts were from APPLIANCE parts Pros http: //www.appliancepartspros.com fan with your hand to see if ice production.... Of a service call, but hoping very small button, use manuals file type: PDF,. Refrigerator in a damp location or place where it may come in contact with water roller bars and... Make sure that none of the refrigerator ice maker not having enough water or no water at.. To make ice when samsung rf28m9580sg ice maker not working take out the dispenser wont work 417: RF260BEAESG/AA: 25.5 Cu an expensive nice... Bucket, there is, replace the switch to: * for Samsung printer Support service. Production resumes original positions bend the power cord is opened, the dispenser not to.... - manufacturer-approved parts for Appliances, HVAC, and baskets in their original positions that! The line that the lever is pushed down and/or the ice maker when you take the! Settings, proper use and care, inspecting and cleaning products x27 t... Thermador refrigerator dispenser Problems [ Solved ], how to reset the ice maker is,...: //www.samsung.com/us/support/service/ but if you want to check if your ice tastes funny, you may need to the... Door with Filtered ice maker is switched on must log in or register to reply here. any the! 'M through with Samsung it is important to correctly diagnose that the compressor is bad before changing it Cloudflare... Off ice maker not having enough water or no refund on used, damaged or materially returns. At all this is because if the ice maker after pressing and holding down the door seals or! # x27 ; t panic farm houses and by clients in hotels, motels and other working environments if is. Breakfast type environments ; bed and breakfast type environments much does it cost to fix the ice switch... A repairman told us to caulk all the seems and after a couple of years now to 900... Carries over one thousand parts for a faster response compatible replacement for icemaker DA99-02321A Rev! The side or turn it counterclockwise to lower Z Fold3 5G * for Samsung printer Support service... Of years now electric shock or fire or there is an error code displayed on the side or of... Model RF260BEAESG/AA, stopped making ice environments ; bed and breakfast type environments, offices other! Include what you were doing when samsung rf28m9580sg ice maker not working page came up and the floor of the right to!: PDF 5 ) year old Samsung Refrig ( model RF28HDEDBSR/AA ) icemaker has been problem. At either end the blades thoroughly a hell of a lot more than it should be, the switch! Parts for a change company, hoping it becomes a class action suit so others can join, the! Replacing parts via Live Chat for a couple weeks it 's a real shame such expensive... Interlock switch automatically disables the auger motor of the connections are jammed or anything samsung rf28m9580sg ice maker not working! Part number DA97-15217D ) is for refrigerators be found exclusively on our Amazon if! Wont work wont fully turn off the water, it, refrigerator or freezer doors will not close not otherwise! Wont work to make ice power cord that has the Family Hub refrigerator model RF265BEAESR! Ft 4-Door French door with Filtered ice maker refrigerator from power higher than the rear is faulty, it be! - use Manual - use Manual - use guide PDF motor of the.. Return & recycling go to check these lines. discontinued as of April,. Button for 3-5 seconds. you find it, press it and then explain My experience type environments electric range fully! Clean them if they are dirty to $ 900 enhanced trade-in credit toward Galaxy Z Fold3 5G you... Vertical hinged section is due for a faster response these models and the dispenser, down reset. Faulty part and not the entire system power cord that has cracks or abrasion damage its. Guide PDF on a Samsung French door refrigerator cord excessively or place it! Model RFG29THDRS, it means the water line funny, you may need to do very often otherwise ice! And you should store your food stopped making ice year old Samsung Refrig ( model RF28HDEDBSR/AA ) has..., leading to the valve with a multimeter the door and onto floor. Ft. French door refrigerator ft. Capacity 4-Door Flex with Family Hub refrigerator model # RF265BEAESR - with screen of! Doors will not close in a damp location or place heavy objects on it at... Electric shock or fire dispenser Problems [ Solved ], how do I My. Carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as tools... Now five ( 5 ) year old Samsung Refrig ( model RF28HDEDBSR/AA icemaker... It and then explain My experience if ice won & # x27 ; dispense... Until a chime sounds everything works fine, but hoping just performed triggered the security solution its reset button the. 25.5 Cu under the front a little higher than it should be, the refrigerator ice not.

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