First problem I noticed under warrenty was the maintenance minder functions on the touch screen no longer worked. 2 - The screen will flash to green, then black, then back normal. I have an LX, and I'm running a 10 inch screen. 2018 EX-L Noticed a long crack diagonally and some smaller cracks in the screen. I brought my car in to Honda service and was told it needed a software update. However, only the touch panel needs to be replaced. Disconnects calls when the screen begins to flash for no reason and the only way to stop it is to turn the vehicle off. Radio selections do not always light up. Dealer blames Panasonic. The dealer (Ed Voyles Honda) blew me off and said it needed an update. They did the update but I continue to have issues. 0. I took the vehicle to the dealership 3 times and they denied coverage under the warranty. Free shipping for many products! When using CarPlay and Apple Maps, the display will often go completely black, which is dangerous if Im driving and need directions. I have video documentation of it. Honda dealer charges $680 for replacing it.. its ridicules, My 2019 Honda CR-V Touring randomly flashes brightness setting onto the screen and continues to do so until I turn off the vehicle. DO NOT BUY HONDA. It came up with a very small message about a link failure and asked if we wanted to wait. While driving the screen just randomly starts flashing and changing screens to other functions on its own. None of this would stop the noise as the system was now unresponsive. Have had many trips to dealer, and called Honda U S A . Are some of the segments on your display going out? The owners get reimbursed for documented costs of tows and oil changes, an extension of the drive train warranty for one additional year with no mileage limitation and some will get an unidentified repair. Non stop cracking noise from the radio. Allegedly, when the screen malfunctions, it can call drivers attention from the road and to the screen, which can lead to drivers getting in collisions. How do I get involved with the class action lawsuits? Find Your Honda. The story kept changing, Be careful if you are woman and senior, they will harm you. We bought a new 2019 Honda Passport Elite last February And started having infotainment issues with popping, disconnecting and ultimately the entire screen going black. I have had a multitude of issues with the computer system. The radio/CD and the AC had both been intermittently updating the display. Trending price is based on prices over last 90 days. Honda couldnt fix it after several attempts. Allegedly, this causes drivers financial injury and requires them to spend significant time to repair the defect. . A quick google search shows that this issue is not isolated to my civic, but instead a common occurrence in the newer model civics, however Honda is not covering, acknowledging or fixing the problem- unfortunately. Id like more information. I could not see my speed or anything about cars mechanic functions you should be able to monitor. I have not taken it to the dealership for repair since I new there were many similar complaints with no resolution. I took it back and it took them a week to change the tuner. Screen went blank yesterday but then cam back on after vehicle reatart, My display doesnt work now. If you make a purchase using You can also control your settings and view information on the. mechanics, vets, home repair pros, more. Allegedly, the display controls many important functions of the vehicle, including safety features, information, communication, and entertainment features. Something went wrong. All the way game. 2019 CRV Touring and same issues as others are reporting with screen flashing between radio stations and brightness screen. PLEASE NOTE: Part number must match part being replaced for guaranteed compatibility. my 2017 Accord hybrid head unit can not detect the USB input, showing USB not responding but it can charge phone. I will probably be trading in the CRV but dont think I will stick with Honda after this. Required fields are marked *. The plaintiffs say they tried to get the defect repaired, but Honda did not offer a repair, saying the problem was out of scope of the vehicles warranty. We are paying for these tires and this system while Honda doesnt acknowledge their part in this farce of a system. So frustrating and very disappointing. I am experiencing the same issue with the infotainment center. Your email address will not be published. Spark Plug Replacement. Web this honda civic touch screen radio can play all types of music, pandora, and slacker with great sound quality. Don't waste $2,000 at the dealer on another gel based module that will fail in 2 years. The time on the clock is wrong, I cant play Pandora anymore, and when I say call home or any other name, she repeats back zero four zero I am frustrated and angry. See Pricing for Common Honda Services & Repairs. jan 5, 2019. Still occurs even if you have turned off the system. This field is for validation purposes and should be left unchanged. my 2019 CR-V Touring has the same issue. Top Answer. Consumers say that the 2018 and 2019 Honda Odyssey and 2019 Pilot possess the same defect in their infotainment system, as they have the same system. I also experience this issue. The dealer will offer you a complete CUE module replacement for $1,500+, and the same gel design that will fail again in 1-3 years depending on climate. Also my automatic door looks beep constantly when I leave the car until I open the door and shut it again. MY 2018 Honda CRV does the same exact thing, Honda has replaced 2 screens and total replacement of the computer systems, The problem still consist. I will wait to see what they are going to do about it. I think there is a way to bypass the factory. Check back frequently to veiw our latest offerings. It happens randomly and I have had it occurred on a major toll road with no where to pull over. View cart for details. And the phone is never negatively affected or frozen. Only black. $19.98. I have the Honda CR-V SUV infotainment defect. What Type of Lung Cancer is Caused by Asbestos? To narrow down Your options, Youll need to perform a full diagnostic of the vehicle. Exactly the same as yours. Same problem. Happens on long drives. I took it to the dealership this morning and just received a call that it will cost me $300 to fix it! From what Im reading there is no solution. The smaller screen can display. Taking my CR-V in to shop today, but not expecting much help. Instead of paying a ton of money and not even being guaranteed of good results, I started looking into aftermarket receivers. This is BS. Dealership said they had no idea what the problem was but informed me that I could use the steering wheel controls instead. Youd might want to check into that. Makes trying to use Apple Car Play for navigation impossible. I have a 2018 Honda CR-V EX-L AWD purchased in the Cincinnati area in May 2018. No success getting it fixed. Same problem as everyone else. Not sure what to order? If this doesnt solve the issue, check the fuse boxAnd follow the instructions in Your ownership manual to reset the fuse. Close to the end of the warranty. Im having the same issue with my 2017 CRV seems okay after turnign the car off and back on (for a while, anyway) but that is not really convenient when driving down the highway especially with beeping and flashing going on. Super frustrating. I think someone is hiding the truth. Worst of which is no speedometer. Having similar screen problems with Our 2018 CRV. Goes off, comes on, gives error codes,, seldom works. I purchased a 2020 Honda Pilot EXL and less then 500 mi the radio began to not work, would show check tuner, error and when it is working there is cracking and popping. Luckily, it's easy to reboot your Honda infotainment system with these steps: Turn on your infotainment system and check if it's still frozen. Yes. Very disappointed with Honda!! Also cannot turn volume down with radio dial or steering g wheel control. Wheel Alignment. After you reach out . Driving a 2020 Pilot Ex L, 3000km now. Our full-service navigation unit repair will restore your vehicle navigation unit to fully functional, bypassing the cost and frustration of working with dealerships. Free shipping. This is my 6th Honda van and my telephone never interfeared before. Honda Pilot 2020 with the same issues. I have a Honda CRV 2018 bought brand new from Honda Way in Abbotsford BC Canada. Then after a few minutes it starts again.. says it cant connect to audio.. i cant change the channel. We think it's laudable that Honda is taking the extra step to give its drivers more modern tech, especially since many other carmakers aren't. Mazda similarly offered its owners the option to update their older vehicles with smartphone apps. Im so disappointed. Holding down the power button doesn't prompt a reboot. In this video, i replace the old radio system in my car with a new touch screen infotainment system. Go get them! Scary!!! The resources you need to service and upgrade your automotive technology. It stays black until I turn the car off and leave it off for a few minutes. I have a 2020 Honda Pilot purchased new with the potential of this defect not disclosed. This has happened several times since then. I have a 2017 Honda CRV with 30K miles. 2018 crv ex. Disconnect the battery and leave it aside for a few minutes and then, reconnect it. We use top optical clarity, scratch resistant polymer on our Premium screens for a clearer, crisper display image. The drivers seek damages on behalf of themselves and all similarly affected customers, saying that had they known that the vehicles have a defective display screen, they would not have purchased the vehicles, or would not have paid as much as they did for them. I have been to my dealer 6 times and the issue has been resolved all I get is the run-around. Honda 2018 crv from I use it most of the time for maps. 2017 civic sport hatchback manual (no Apple car play). Terrible service and support. My 2018 CRV EX does the same thing. I very much regret purchasing this car and will not purchase another Honda. (They have actually done 3 updates). Im going tomorrow to have it fixed. Adding both smartphone apps plus the Qi wireless charger could range from $150 to $200. Web buy stereos & head units for honda civic and get the best deals at the lowest prices on ebay! The fix is slap the shit out of the top of the screen. I went to my service department while it was still under warranty, and they first said it was the phone, which it is not, to then say they would update the software which they never did. I currently have 1,400 miles. Honda released software update to repair this concern, updated. GM infotainment (2017-2019) Press the Onstar call button, then hang up. Restarted the car and still could not turn off/lower th radio. Luckily the most active event occurred while parked with the engine running. 2016-2019 Civic touch screen vertical lines. this is really painful experience for a new vehicle. I do use a usb as I am usually running gps through my phone as well and it eats a lot of phone battery. The audio continues to play even though screen is completely dark. Have own car for about 9 monthspoor design or inferior plastic materials? Two weeks of phone tag with Honda has resulted in no resolution or even acknowledgement that the product has defects. I have a 2018 CRV EX-L and it was totally freaking out. They cheated me for Honda Accord, They make me agreed on the price and charged me a different price. Bought a 2019 Honda CR V EX in May and just found out about all the issues it has. Honda did an update and that only lasted for about 2 months. Happens on ours as well. In the last couple of months the screen on the infotainment system has started doing very strange things like changing the brightness, changing functions, not working properly with Apple CarPlay, not displaying radio settings properly, etc. The dealer Ed Napleton Honda St Peters MO made no disclosures and represented no recalls or defects..FRAUD! Never will I buy another Honda product! If they cant fix it Im returning the car. Very frustrated. It started about 11 months after I purchased the vehicle. This time a radar warning came on while driving on the turnpike. I was driving on free 75 mph, thick traffic and my speed instrument panel went off. The BCR (Battery Cable Reset) procedure worked for my 2010 Honda Pilot Touring with 2WD/Navigation. Also, remember it is a Touch Screen, so any really deep scratches "may" affect its Touch Performance. Add me. This is rather difficult to do, as it could be a firmware related issue, or a malfunction in a specific part. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Last week, on a Zoom call for work, the radio suddenly turned on. The fix is slap the shit out of the top of the screen. I have a 2017 CRV and have had this issue since I purchased it. Someone has to put a stop on this. I have video of it happening. It used to be that the brightness controls popped up randomly on the screen and blinked bright and dark, and that was usually while I was driving. I have a 2019 Honda Pilot and have just started having this issue. I have a honda civic ex-t and my touch screen is not working at all and it's blinking on and off. Honda refuses to acknowledge the defect of the display and the issue gets worse every week. The infotainment screen keeps going back and forth between showing the main screen and then a black screen. Please keep me in the loop if there is a fix. Web civic honda screen touch radio 2008 hatchback navigation coupe. Oil Change. How do I get involved with the class action lawsuits? Radio loses connection and says not available. Had I known of this problem I wouldve bought a Toyota. I pulled over and turned off the engine. Honda didn't use enough (or the right) solder on these displays meaning that over time, small hairline cr. Every time I get an incoming call while driving the phone either connects momentarily or not at all and my display is completely frozen until I pull over, stop the car, turn off the engine, open the drivers side for and start the car. drug injury lawsuits and product liability lawsuits. I have not yet contacted my dealer but plan to do so in the next few days. I've tried. Web buy stereos & head units for honda civic and get the best deals at the lowest prices on ebay! I have had the same issue with my 2017 Honda CRV Infotainment System that have been detailed by others here. System. My husband called today and they told him they know about the issue will the Odysseys but cant do anything/have tried many things and Honda wont issue a solution. does not research or authenticate any of the Answers provided. Any tips or should I take this to the dealer? 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