Business name, telephone number, and complete address, and website or email. You will not be able to use your card at ATMs or point-of-sale for cash-back with purchases after that date. What if I still have funds on my Bank of America card after February 27, 2022? What should I do? For DEO to determine your eligibility, you must complete an application for Reemployment Assistance benefits. Please complete any requests for information as soon as possible. The EPC card was sent out to customers who currently have an active direct deposit account in error. It is an FDIC-Insured Bank Debit Card issued by Comerica Bank. Please note that CONNECT may be temporarily offline throughout the night and weekends to process payments and applications. Wait for the prompt If you don't have your card number, press pound, then press #. In the Reemployment Assistance Help Centerselect I am a Claimant, then Benefit Payment Assistance, and then select the option that best describes your issue. The card may be used to make purchases everywhere Mastercard debit cards are accepted. Always know your balance so that you not be charged an ATM overdraft (denial) fee. The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. Sit back and relax while we do the work. The contact information for Bank of America is on the back of your card. You should always check your balance before using the card. Archived post. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. Scroll down and tap Google Play Store. Will this change the way I receive payments? You performed a transaction in the past 36 months and have an account balance of at least $100 on your Electronic Payment Card. DoNotPay will give you a great script to cover your points before the judge. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. Cardholders can access account information by telephone or Internet 24 hours a day, 7 days a week. For Customer Service Call 1-888-Way2Go0 (888-929-2460) 24 hours a day / 7 days a week / toll free International Calls: 866-569-4494 TTY: 1-877-906-0085 Visit our website at www.GoProgram.com How to Use Your Card - Anywhere Your funds will be deposited to your prepaid debit MasterCard Way2Go Card account. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. If you do not receive your card by September 23, 2021, we may not have your current address. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. What Is Your ATM Withdrawal Limit? Way2Go Debit Card: Debit cards are mailed after the first payment is processed and may take 7-10 business days to receive by mail. Reemployment Assistance is paid on a biweekly basis. This line is not toll-free.). Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia. Free Services Using your Debit Visa Four free ATM cash withdrawals each month only at Wells Fargo ATM locations nationwide. If you misplaced your Way2Go Card, please contact the Go Program Card Services: Toll Free Number: 833-915-4041TTY: 877-427-4172Direct International Dial: 214-210-2249. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. Forgot User ID? Way2Go doesn't have a unified office or a single phone number. All you need to do is find the right phone number, and we'll do the rest. Where can I find an ATM for my Way2Go Card? ATMs accept deposits? You can make withdrawals, balance inquiries, and transfers. Web access to your Card account and personal transaction history. There is a $0.25 transaction fee for each call thereafter. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. Customer service toll-free number to answer questions and obtain your balance. What Can I do?" So, in this incidence you need to contact the Way T. You arrive for your day in court. State of Georgia government websites and email systems use georgia.gov or ga.gov at the end of the address. IR-2023-78, April 12, 2023. In addition to multi-factor authentication, you will be required to create an account and verify their identity with ID.me. Tap Memory Empty cache . Please visit CareerSourceFlorida.comto find location and contact information. The Arizona Department of Economic Security (DES) issues funds to eligible individuals via direct deposit or Electronic Payment Card (EPC). If you have lost your previous debit card and/or have not received your debit card 10 business days after your first debit payment, please contact our card provider at: U.S.: 1-833-888-2780 International: 1-210-334-6615 (This includes Puerto Rico. The card is valid for three years. They do not appear to have a central office or even offices in every state where they operate. Ver o imprimir el folleto enviado por correo a todos los titulares de tarjeta y aprender acerca de las caracterstica de la tarjeta de dbito. During the initial processing of your claim, many reviews of your eligibility for benefits occur. You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. In addition to the total benefit payments issued during calendar year 2022, the amount reported on the 1099-G Form includes refunds, credits, or offsets of state or local income tax a claimant received, as well as any Federal income tax requested to be withheld from the claimants Reemployment Assistance benefits. CONNECT is Floridas Reemployment Assistance claims system. Yes. Make sure you scroll down to the bottom of the screen when the PDF document opens. Involved parties will receive a fact-finding to request the necessary information to make a determination. Direct Deposit: This process may take 1-2 business days to reflect in your bank account after your application has been processed. New comments cannot be posted and votes cannot be cast. . The new Way2Go Card will be mailed to you no later than September 23, 2021. If you expect to work full-time and/or earn over $275 in gross earnings during the week of overlap, you do not need to request benefits for that week. There is no charge for this service. Once we have the wages on record, we verify the following to determine if you are eligible for benefits: $3,400 minimum gross earnings during base period. Overpayments can occur on your account at any time. Cookie Notice If you would like to receive your payments via direct deposit, please complete the following: For information specific to your account or for card services, please contact: For information about your case, payments, or to make a change to your account information, please see below: Why is my EPC changing from Bank of America to Comerica Bank? CO-OP ATM: They have more than 30,orks for members of credit unions without paying a surcharge. What is the Way2Go Card Debit MasterCard? If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. ATMs accept deposits? If your Way2Go card has been lost, stolen or damaged, it is important to . For more information about Reemployment Assistance fraud, please review Floridas Identity Theft Victim Kitprepared by the Department. CONNECT is not compatible with mobile devices. Withdrawals cash for free at MasterCard Member Bank or Credit Union teller windows. Access to account information via the web www.eppicard.com. DEO implemented a new multi-factor authentication log-in process to better safeguard Floridas Reemployment Assistance claimants. Disable any pop-up blockers that may prevent PDF documents from opening. One thing that slightly irked me was the fact I had to input my whole SSN. If you have not yet received your card, you may in the coming days. Gross earnings (before taxes) covering the last 18 months. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. Want to show up and shout angrily about your card problems or the 50+ phone numbers to choose from? A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. Benefit Payment Control Claim inquiries should be directed to the Georgia Department of Labor. 4 0 obj Your support payments will be automatically added to your Illinois Way2Go Card Prepaid Debit Mastercard for your immediate use. What kind of trouble could I be in? Drawer 5050 If one of the following criteria applies to you, you should have the corresponding information available. Why did I receive a Way2Go card? If you received a Form 1099-G and you believe it may be incorrect and/or you would like to amend the 1099-G you received, please visit the Reemployment Assistance Help Center, locate Tax Documents, and select the option that best describes your request. Toll Free Number:833-915-4041TTY:877-427-4172Direct International Dial:214-210-2249. Select I am a Claimant, then select Account Login Assistance, then I need to update my Reemployment Assistance account log-in information, and then select the option that best describes your account log-in issue. Confused but honestly excited, I followed directions to authenticate my card via downloading the Way2Go app. Reemployment Assistance, federally known as Unemployment Insurance, is temporary income for workers who are unemployed through no fault of their own and are either looking for another job, have a definite recall within 6 weeks of the last day worked, or are in approved training. How can I use my card? x[moFat7"wEi.~HMaYtITSZJ Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. Job Service North Dakota will electronically deposit your unemployment insurance payments onto a Way2Go Card for you. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. For more information, please see our If you have lost your previous debit card and/or have not received your debit card 10 business days after your first debit payment, please contact our card provider, Conduent, at: U.S.: 1-833-888-2780. International: 1-210-334-6615 (This includes Puerto Rico. Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Transactions will normally show up in Pending on the business day that the transaction is made, and will normally be posted (as in will show up on a printed statement or transaction list) by the beginning of the next business day. PULSE: This ATM network has over 380,000 ATMs in the U.S that can be found by PULSE ATM Locator. If the Fee Schedule indicates that your Card can be used to make card to account transfers, you may transfer funds online from the Card to any of your U.S. deposit accounts with a U.S. financial institution with a routing and account number. You can also visit their website www.GoProgram.com to know more about the issue. No. Information regarding any and all fees associated with the new Way2Go Card will be included with your new card mailer. 1 0 obj Why did I receive a California Way2Go card? What if I need a replacement Way2Go card? If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. Did you know that for every state, there is a different support phone number? You can find their FAQ answers on the Way2Go FAQ pdf, though the questions and answers are basic to use of the card and not complex issues that may arise. WASHINGTON The Internal Revenue Service today reminded people that Tax Day, April 18, is also the deadline for first quarter estimated tax payments for tax year 2023. An electronic copy of your 1099-G will be available through your Reemployment Assistance account. Our Company was asked, "I have not received my Way2Go card but I have two payments in it. These options are listed below: The Department of Economic Opportunity You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. Please visit the RA Help Centerfor assistance with resetting your PIN. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. Other times, the Department may complete a pending adjudication issue that provides Reemployment Assistance benefit payments at a later date. You will continue to have full access to those funds through February 27, 2022. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Way2Go Card features: Easy to get - there is no cost to enroll, no credit checks* and no bank accounts required. Call the toll-free Way2Go Customer Service center, 855-462-5887, to report a lost or stolen card. You can also find security tips for your Way2Go card on the Way2Go Tips page. Redirecting to /personal-finance/social-security-2023-heres-when-you-can-expect-your-april-check/. When you apply for Reemployment Assistance benefits, both the initial application and each week requested, you will be asked specific questions to determine if you meet the eligibility requirement that you are able and available to work. When should I expect my new Way2Go Card to be mailed to me? This will not change the way you receive your child support payments. The message on your Claimant Home in your Reemployment Assistance account will provide the earliest date you are able to file a new claim for benefits. If the problem persists, please contact the department at 1-833-. How long can I use my old Bank of America card? You can use the search functions in the inbox to pull up previously viewed correspondence. Let us know where to call, and DoNotPay will do the waiting on hold. This number can be found on your IRS W-2 or 1099-G tax form. It is important that you request your benefits within 14 days of your scheduled date regardless of your claim status. As a result of the ongoing changes, a number of customers who currently receive child support payments via direct deposit may have received a new Way2Go EPC card in error. There are no additional funds available when your claim reaches a $0 balance. The following are exceptions and exemptions: If you missed the opportunity to request Reemployment Assistance benefits, then you can visit the Reemployment Assistance Help Center to request that the missed weeks be made available. It is possible the wages you earned were reported incorrectly or reported late. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. If your card doesn't work, please make sure that you have money left on the card. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. The last payments by paper check were mailed November 1, 2012. This is a free service for all our members, and many of our members are traveling either for work or pleasure, or are snowbirds. Yes, Reemployment Assistance benefits are a taxable income. If you received Reemployment Assistance benefits in calendar year 2022, you will receive a Form 1099-G. stream All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. Design of cards issued on or after Monday, May 23, 2022. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. There is no charge for this service. Access your card account information for free at. Child support payments will be electronically deposited to this card by the State each time a payment is received from the non-custodial parent and a portion or all of that payment is due to the custodial . Please review the information issued with your card for more details surrounding these fees. Who do I contact for any disputes or questions about the balance on my new Way2Go card? Performed a transaction in the past 36 months and do not have an account balance of at least $100 on your Electronic Payment Card you will NOT receive a new Way2Go card to replace your current EPPICard. Failure to participate in your scheduled appointment will result in a review of your eligibility and potentially delay or deny your benefits. When your Card is issued, you will no longer receive checks or direct deposit. Why did I get a Way2Go Card TN? CONNECT was designed for desktop computers. Customer Service. The money is automatically deducted from your card account. You may withdraw your full amount at any MoneyPass ATM location. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. endobj All You Need to Know Before Joining, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Select "FAQ" in the footer bar on the login page. Register, access, view and maintain debit account information. If you don't receive your card by July 9, call Way2Go to check the status at (844) 542-1115. Safe - you don't need to . You must call our Customer Service Center at 1 (877) 777-1617 if you believe you may have an invalid or incomplete mailing address on file. Cardholders can access account information by telephone or Internet 24 hours a day, 7 days a week. 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. How much can I withdraw from ATM in a day? Want to send a letter to Way2Go? Here are just a few more ways we can make your life easier, save you time, and save you money. A few days ago, on April 5th, I received a Way2Go prepaid debit card from Georgia UI in the mail. You clicked the bell icon and the notification read, "To continue processing credit card payments from certain credit card companies, please review and accept the bank's Credit Card Processing Agreement." Cause: Your daily total payment volume involving credit cards has reached a certain threshold. What is the last date to request a BofA replacement card? How long can I use my old Bank of America card? All correspondence will show in your inbox. CONNECT is most compatible with Internet Explorer, but also works in other internet browsers. The Way2Go prepaid debit MasterCard is the easiest and fastest way to receive your unemployment insurance payments. Withdraw cash from ATMs, banks or credit unions that display the Visa, Interlink, Plus, or Allpoint Brand Acceptance Marks. Facebook page for Georgia Department of Labor, Twitter page for Georgia Department of Labor, Linkedin page for Georgia Department of Labor, YouTube page for Georgia Department of Labor, UI Debit MasterCard - Comerica Card Terms of Use, UI Debit MasterCard - Comerica Card Terms of Use (ajeta de Comerica Trminos d, UI Debit MasterCard - FAQs (Preguntas frecuentes), UI Debit MasterCard - Brochure (Folleto), Equal Opportunity Employer/Program - Complaints. UI Debit MasterCard Customer Service handles all inquiries regarding the debit card including cards not received, lost or stolen. Our card provides additional methods to check your balance including SMS notifications (text messages), checking at approved ATMs, as well as a web portal to view your balance information. View or print the brochure mailed to all cardholders and learn about the debit card features. endobj The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. Claims filed as of April 2, 2023, use wages earned between January 1, 2022 through December 31, 2022. <>/Metadata 344 0 R/ViewerPreferences 345 0 R>> Beware of scammers and never respond to any telephone call, text message or e-mail that requiresyour PIN to verify your card. Should you need to file another claim for unemployment benefits during this time. If your birthday falls between the 1st and 10th of the month, your payment will be sent out on the second Wednesday of the month. For international calls: 866-569-4494. Ver o imprimir preguntas frecuentes y respuestas. Open the " Settings " app on the device. Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. Which day you receive your check depends on your birth date. The Reemployment Assistance Help Center can assist you with this process. To ensure your application is complete and processed efficiently, you should have a copy of your valid government-issued picture identification, social security number, and employment information for the last 18 months for each employer. Does the new card have any fees I should be aware of? How would you describe an honorable person? ATMs other than MoneyPass will charge a transaction fee of $0.35, There is an international ATM cash withdrawal fee of 3%. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. When you request the week overlapping with your job, please indicate that you have worked and earned money during the week. Here's a quick run-down of state-specific Way2Go support numbers. Once we complete those checks, the last steps are simple: Weekly Benefit Amount (WBA) is the highest quarter divided by 26 or the weekly amount $275, whichever is less. WCSP News. SoFi's credit card consolidation loans are available for $5,000 to $100,000 and come with terms ranging from two to seven years. How many deaths are caused by flu each year? 4^6I~q)jC7K_[i6 uyHGN^oe|2[vcb7oj}4>F' >wq`T3X\U\&s*JxiUS7 /ju-yF$. Total base period gross wages must be more than 1.5x the highest wage quarter. In fact, some states have multiple phone numbers for Way2Go support, depending on which program you are calling about. Email systems use georgia.gov or ga.gov at the end of the screen when the PDF opens... Problems or the 50+ phone numbers to choose from we 'll do the on... 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