On 1/10/2023 we received a credit from Union Supply but not for the full amount of the charge. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. TX-QUALITY CONTROL. Employer. See details. Toll Free Phone: 866-404-8989 Reno, NV 89506 (North Valleys area) $24 an hour. Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation Monday thru Friday: 6:00 am - 10:00 pm (CST) Saturday 7:00 am - 3:00 pm (CST) Correctional Facilities Contact Us and called back the next day (1/11/2023). I manage the Union Supply Commissary Solutions division and act . This is a multi-location business. Every time I call they apologize, tell me they don't know why it was not done and tell me it's on its way it will be there in 4-6 weeks to be patient and until this day nothing. Register Here! This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. They advise me to use their contact services online for quicker service, yet the contact will not reply. Union Supply Group Inc 2.5. We contacted Union Supply customer service immediately to ask them to stop or cancel the package. Monday thru Friday: 6:00 am - 10:00 pm (CST) P.O. A connection is made when two people are officers, directors, or otherwise associated with the same company. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. 111 complaints closed in the last 12 months. Track Your Order Please enter the order number to track: The Johnson County Facility is no longer offering a family and friends package program. Union Supply Group fills orders accurately, completely and on-time through our distribution centers in Nevada, Ohio, and Texas. Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation Customer Reviews are not used in the calculation of BBB Rating. US Commissary Solutions directly manages entire commissary operations for State and other large correctional agencies. Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. Union Supply Media can create, label and ship custom CDs almost instantly with our high-speed CD writer. Responsible for Business Development and implementation of key strategies in accordance with the goals of Union Supply Group. ****** checked with ******* (Property Supv.) We would like to show you a description here but the site won't allow us. This freedom of choice increases sales and inmate satisfaction and gives management complete control of the content sold in their facilities. . You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the Dear Valued Customer, Keeping your internet browser up-to-date is important for security and to ensure that web pages load properly. She said it was determined that we should have been contacted when the package was returned but we were not and that was a mistake. BBB is here to help. These programs are ongoing throughout the year and usually allow both inmate and family and friends to purchase. Our cutting-edge products include electronics in clear plastic cases and rugged work boots with nylon eyelets. Long Beach, CA 90802 (Map), 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. Attn: Customer Service Filing Jurisdiction, Entity Type, Registered Agent, File Number, Filing Status, and Business Category. Food Express USA provides food and personal-care products to commissaries and canteens. 109, P.O. Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The company's filing status is listed as Active and its File Number is 3397445. Email: [email protected]. UNION SUPPLY COMMISSARY SOLUTIONS, INC. is a California Stock Corporation - Ca - General filed on July 14, 2011. I have purchased a guitar case on behalf of my incarcerated father. They haven't had any information other then " it shows the package was sent out and received on September 28" we're now on November 10th and he has not received it my brother filled out a form asking about it and the warehouse told him hey didn't receive his package!! We have become the fastest-growing commissary provider in the . Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. TX 75261-9058 Latest Events. Yesterday they told him that union supply had admitted to losing couple of packages so I called today November 10th still no information on my package and they're always rude!!! Click here to Get the File - use the Password: ******** Union Supply Group | Correctional Facilities Divisions Click a logo to learn more. As a matter of policy, BBB does not endorse any product, service or business. Union Supply Direct offers offender and/or friends and family package programs state-wide or for individual institutions. She apologized and said the $35 restocking fee would be refunded. Forgot your Password? East Hidalgo Detention Center Enhanced Commissary Ordering c/o Union Supply Direct Dept. We apologize for any inconvenience. With the Bizapedia Pro Search service you will get unlimited searches via our various search forms, Phone: (562)361-5730 . You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the Purchases can be allowed weekly, monthly or quarterly and/or for special seasonal or holiday programs. Dallas, TX 75261-9059 . Union Supply is a supplier of commissary goods and services. As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. We explained to her that according to Union Supply's Rules and Regulations, the restocking fee did not apply to our situation. All rights reserved. Dallas, TX 75261-9059 (Map), 3321 Toy Road, It offers shoes, clothes, electronics, personal care, food, and inmate package products. Customer Service . To enhance the security of its website, beginning on January 1, 2017, Union Supply Direct will no longer support versions of Internet Explorer older than Version 10. if the company chooses to hide the private information on their profile from the general public. Box 619059 BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. So why do they have a customer service if is no help! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Dallas, Texas UNION SUPPLY COMMISSARY SOLUTIONS, INC. Rancho Dominguez, California Keefe Commissary Network Manufacturing McKesson Hospitals and Health Care . Attn: Customer Service if we've collected "Sales Lead Information" for a given company, it will be displayed on the BBB Business Profiles generally cover a three-year reporting period. She said it would take a few days for it to be processed and for us to see it on our credit card. We pride ourselves on same day shipping on all orders. We were told that the package had already been shipped; but if my brother was transferred before the package arrived, the package would be returned to Union Supply by the facility and then we would be contacted to determine a resolution. Union Supply Company, Inc, Union Supply Group, Inc, Union Suppy Group, Inc were linked to the address via UCC Fillings. Union Supply Direct draws upon the entire range of products offered by Union Supply Company and Food Express USA to create completely customized programs. Due to the volume of complaints filed against this business, BBB only publishes the details for 25% of the total complaints filed. Easily apply. Union Supply Direct creates fully customized package programs to meet our customers specifications. After January 1, 2017, you will no longer be able to access our site unless you update your browser. 12 days ago. Order online at www.unionsupplydirect.com. In Jan. 21st, I paid for a package from Union Supply Direct, the package was for an inmate. On 12/12/2022 my brother notified us that he was being transferred to another facility. and called back the next day (1/11/2023). 525 total complaints in the last 3 years. **InEligibility Message Goes Here** Monday thru Friday: 6:00 am - 10:00 pm (CST) Fax: (310)603-1188 . Locations. We are sorry, but your computer or network may be sending automated queries. Well guide you through the process. Search by partial Inmate ID or partial First Name or partial Last Name. The Registered Agent on file for this company is Incorp Services, Inc. and is located at 815 Brazos St., Suite 500, Austin, TX 78701. Union Supply Group fills orders accurately, completely and on-time. We told Yvette that we had been told we would be contacted once the package was returned and we were not. BBB Business Profiles generally cover a three-year reporting period. 2015-03-26 - 2019-03-24 Addition of officer INCORP SERVICES, INC, agent. Subscribe to our emails . Custom CD Program A Union Supply Media custom CD lets inmates choose individual tracks to create their own personal mixes. Part-Time Commissary Delivery Representative. Inmate ID format = 9-digits or 1-Alpha-and-9-digits for Texas Inmate Package. The Registered Agent on file for this company is Incorp Services, Inc. and is located at 5716 Corsa Ave Ste 110, Westlake Village, CA 91362-7354. Customer Reviews are not used in the calculation of BBB Rating. company profile page along with the rest of the general data. Groveport, OH 43125 (Map), 444 West Ocean Blvd, Suite 1700 On 2/7/2023 we contacted Union Supply once again - spoke with ***** He told us that the charge was being reviewed by upper management to determine if it was refundable. Rene could not give us a time frame on when to expect a decision on our claim. Union Supply Company: Dallas, TX: $36K-$46K: Warehouse Operations Manager: Union Supply Company: Dallas, TX: $70K-$80K: Warehouse Associate/Back-Up Driver: Union Supply . We have become the fastest-growing commissary provider in the industry by emphasizing security, innovation and value across our entire product range. Union Supply Group | US Comissary Solutions Divisions Providing and managing end-to-end, integrated commissary solutions from deposit kiosks in the lobby to the commissary and trust accounting software and onsite staff at our client facilities. She said it was determined that we should have been contacted when the package was returned but we were not and that was a mistake. Need to find a different location? We have become the fastest-growing commissary provider in the industry by emphasizing security, innovation and value across our entire product range. Your authorization for this session has expired. In addition, all pages on Bizapedia will be She explained that a $35 restocking fee had been charged. At the Ca. The purpose of the Route Driver is to achieve key Distribution Center overall organizational goals and. Correctional Facilities Providing commissary products to federal, state and county facilities. TX. If you are in need of enterprise level search, please consider signing up for a Bizapedia Pro Search account as described on this page. Your authorization for this session has expired. You are currently using Internet Explorer Version 15. Easily . Contact Us Phone: 866-404-8989 Email: [email protected] Fax: 888-857-6219 Correspondence/Payment: Union Supply Direct Attn: Customer Service P.O. I simply need this business to reply to a question regarding the status of a $200 purchase that has been given no update since my inquiry. Ms. Lorena Gabriel, Director of Customer Service. Mailing Address: East Hidalgo Detention Center Enhanced Commissary Ordering . P.O. Internet Explorer updates can be found at. Union Supply Commissary Solutions, Inc. - . It has been on hold for over a month. I placed a food order for an inmate at the beginning of july 2022. Terms of Use Holiday ProgramsOur holiday programs offer all the benefits and customization options as our Inmate Direct seasonal programs with special menu selections and services just for the holidays. We contacted customer service again and spoke with Yvette. Click here to Get the File - use the Password: XXXXXXXX With nearly 600,000 square feet of warehouse space at our distribution centers near transportation hubs in Ohio, Nevada, and Texas. Food Express delivers value and quality while listening closely to each commissary manager to be sure our products meet their needs. Their accounts are under my **********, see Attached document Union Supply Direct - Texas Inmate Package - Home Login to Your Account Email Address (User Name) Password: New Customer? Scott Schaldenbrand has only one known connection. . I bought a package when I was incarcerated but was unable to receive it so I was reimbursed with a check but wasn't able to spend that for 4 months. Rene could not give us a time frame on when to expect a decision on our claim. Well guide you through the process. Fax us your order form toll free at (888)857-6219. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Please note that if the inmate is considered Condemned Grade A or B orders still must be placed via phone, fax, or mail. Apply to the latest jobs near you. All catalogs, order forms, posters and web sites are provided at no charge and are created and supported by our in-house Art and Design department. I'd just like help in getting my money plus extra because of the time and emotional stress they are causing me. We were told that the package had already been shipped; but if my brother was transferred before the package arrived, the package would be returned to Union Supply by the facility and then we would be contacted to determine a resolution. institute for Men. After January 1, 2017, you will no longer be able to access our site unless you update your browser. Dallas, TX 75261-9059. Commissary Delivery Representative. There was an issue with the credit card that was fixed easily, After it was not delivered to the inmate by the agency above I call Union supply and spoke to one of there customer service persons, and ask if they could put a trace on this package since it has never been given to the inmate. Union Supply Direct provides up-to-the-minute reports on any schedule showing complete details of the financial performance and projections for your seasonal or ongoing package programs customized according to your requirements. We have 4 offices to better serve you, please see the information below: 2500 Regent Blvd Union Supply Group is exclusively dedicated to supplying the correctional industry. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Food Express provides a wide range of national and private label brands in convenient and safe packaging. Order your package by phone toll free at (866)404-8989. Dallas, TX. My name is *****, I ordered back on September 13th a package from Union Supply and is been the worst experience ever! Union Supply Group is exclusively dedicated to supplying the correctional industry. We would like to provide your inmate with the most fashionable and . Union Supply Direct provides a fully bi-lingual, in-house call center for Friends and Families of offenders. A Union Supply Media custom CD lets inmates choose individual tracks to create their own personal mixes. Report incorrect . The order was for $281.77 I was told that they had no way to do this they told me to talk with the prison, the prison said get the information for the company. Music ProgramsChoose from our custom CD program or standard CDs. We Recommend. Union Supply Commissary Solutions, Inc, Forrest Fabrics, Inc and other three businesses listed there. with up to 5 times the number of maximum matches per search vs. non-subscribers. | Privacy Policy|Terms of Use. If we had been contacted, we would have directed Union Supply to send the package to the new facility. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. After January 1, 2017, you will no longer be able to access our site unless you update your browser. | Privacy Policy|Terms of Use. Providing commissary products to federal, state and county facilities. Customer service is rude and disconnects call. This is after I have told them the issues. The package was ordered in August didn't get the refund till February tried to cash it on April 24 and then called on the 25, and three more times after. At Arrendale State Prison in Georgia, a wire-free bra from Union Supply Direct is $13.80; at Northeast Correctional Complex in Tennessee, the company sells the same bra for $25.95. We told Yvette that we had been told we would be contacted once the package was returned and we were not. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. Search job openings, see if they fit - company salaries, reviews, and more posted by Union Supply employees. How BBB Processes Complaints and Reviews. In addition, This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. Union Supply Direct provides Family and Friends inmate package programs. 2 Tom Thomas Excel Known Addresses for Scott Schaldenbrand 100 Oceangate Long Beach, CA 90802 2500 Regent Blvd Dallas, TX 75261 2301 E Pacifica Pl Rancho Dominguez, CA 90220 Advertisements served to you completely ad free and you will be granted access to view every profile in its entirety, even Today Union Supply Group offers more than 12,000 items in secure, correctional-appropriate designs and packaging to meet the safety and security needs of the correctional industry. It was created eight years, five months and two days on 21st October 2014 . BBB Business Profiles may not be reproduced for sales or promotional purposes. As a matter of policy, BBB does not endorse any product, service or business. UNION SUPPLY COMMISSARY SOLUTIONS, INC. | 2 followers on LinkedIn. ****** checked with ******* (Property Supv.) Property Supv. since its founding in 1991, Union Supply Group has grown into the innovative... 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