1-800-374-4432 Mon-Fri, 8:30am - 8pm ET Good Friday and Memorial Day Hours 9am - 6pm ET by Dean2815 . Called back to get a different representative and they said a supervisor would call back. Technicians have been to our home 3 times already but Frigidaire has it recorded as 1 functional claim. Attractive and good-sized, this range's oven and burners heat quickly and evenly. Extra cooking modeslike delayed starts, food-specific presets, or scan-to-cook modesare all fine, but we didnt favor them because many people dont use them (though that is rapidly changing). He spent time at showrooms getting a feel for the build quality and sturdiness of some of the most promising models. If all of the required documents were attached, we will validate against your claim. Upon taking off the interior panel to replace the thermistor - he noticed the top coil as pictured was frozen and he mentioned that that this is an indication of refrigerant restriction and that might be the problem and he thinks the thermistor probably was good anyway. want it fixed or answer on buyback. He tracked down as much industry sales and trends data as possible from the Association of Home Appliance Manufacturers, TraQLine, Yale Appliance, and J.D. The GE JB735s cooktop is versatile and well designed. The technician who had come in today did not even bother to help me with the core issue and instead said that I have to pay $367 to get a new part for the buttons or if I need to fix it he will charge me $175 for him to just touch really!!!. Thank you, you have successfully subscribed to our newsletter! Getting support has been difficult. Be sure to tighten the screws back into place before reassembling the oven. But we like the GE JB735 a little bit more than the rest. Then after 20 mins the temp drops to low. In October '22, I purchased a microwave oven from a local vendor, Modern Gas in Leesburg, GA, and the microwave has been Hi Ms. Sharpe. There are not too many choices out there for white, slide-in . He turned it off & turned a different one one & there was an explosion! Traditional radiant electric cooktops are next, at 75% to 80% efficiency. Frigidaire Moderate Humidity 35 Pint Capacity Dehumidifier The Frigidaire Moderate Humidity 35 Pint Capacity Dehumidifier is a way to breathe better quality air for your whole family. Buyer comments on Frigidaire's top microwave, the 30" Built-In Convection Microwave Oven with Drop-Down Door, also average about four out of five stars. I have tried several times to run the dishwasher to clean a small load of dishes and have had no luck. Frigidaire has sent countless repair The series includes three different oven models: the FGQ2100, the FGQ2200, and the FGQ2300. It has best-in-class cooking features, including as powerful a cooktop as weve seen on any freestanding range. Frigidaire About 50 models to choose from, including compact sizes Prices range from $309 to $4,299 Parent company Electrolux is "A+" rated and accredited by the BBB When it comes to refrigerators, Frigidaire has been around for a long time. Customer reviews Frigidaire FFEH3054US 30 Inch Freestanding Electric Range with 5 Elements, Smoothtop Cooktop, 5 cu. a week later) to schedule a repair. Heres What to Do. Reliability and customer service are difficult to pin down. They have a decent repair rate when you consider they only sell more expensive front control ranges. Puls, a San Francisco-based company is a nationwide network of more than 5,000 technicians spread across 50 markets in the U.S., conducted a survey on the most and least reliable appliances, the average cost of appliance repair by city, as well as a number of other consumer data. So thumbs down to Home Depot and Frigidaire. I purchased this range April of 2019. He read through hundreds of owner reviews and reader comments to identify any reliability problems or real-world quirks. They will send you pictures of damage also WRAL Ral. The smooth-top cooktop is laid out similarly. Induction cooktops vs. electric: Whats the difference? Price: $17.85. The new Frigidaire Professional Freestanding 36" range is also lower priced than comparable 36" ranges. This will surely increase the credibility of your complaint. It also has fewer positive owner ratings than the GE JB735. I said, "Is it still under warranty?" Second one doesnt work properly (smokes, turns off during cooking) and I have been dealing with them for 2 months trying to get it fixed. If the GE JB735 is unavailable, or you just dont like the brand, the Frigidaire Gallery GCRE3060A is a good alternative. It comes cloaked in attractive stainless steel, it offers excellent cooktop performance and very stable oven temperatures for a mid-range electric oven. Is this under any form of warranty? I did complain before and have had no response. I purchase a brand new frigidaire frig not even two years ago. If youre looking for a double-oven range, we recommend the GE Profile PB965. Best Overall: Frigidaire 30" Stainless-Steel Free-Standing Gas Range-FFGF3054TS. I live in a factory built double wide could have caught fire but we keep a fire extinisher in the kitchen and put out the oven fire. Dryer - I have had nothing but trouble. By the way, the slide in range was $1099.00. Ft. Freestanding Electric Air Fry Range with Self and Steam Clean - Stainless steel. PrintProof Stainless Steel, PrintProof Black Stainless Steel. The company won't replace their mistake. My refrigerator died a couple months after warranty ended! I am very disappointed and feel robbed of $1200. Remove the oven door by gently pushing down on one side and pulling up on the other. My stove is 1 year and 2 months old. For the same reason that we like physical dials to control the cooktop, we like to see a number pad for inputting temperatures and cook times in the oven. *At the time of publishing, the price was $798. Copyright 2022 Consumers Unified LLC. Keep your family safe. The largest element on the cooktop is just 9 inches in diameter, down from 12 inches on the JB735, so wider pans will not get direct heat all the way out to the edges. We use intelligent software that helps us maintain the . If this motor starts to go bad, it will make a buzzing sound as it struggles to circulate air." But only about 70% of users recommend it (much lower than the rankings for the GE JB735), so were not as confident in the Frigidaire stoves quality and reliability. Some models let you track the status of your oven timer from anywhere in your house or control the oven settings with voice commands. Frigidaire 316442110 Range Oven Control Board Genuine OEM part. I was also told they MAY refund my some of my money.maybe. Its two strongest heating elements are in the front row, at 3,100 watts and 3,000 watts. Its cooking features are as complete and convenient to use as youll find. I don't blame you for wanting it repaired or replaced; without an extended warranty, it is under your control to cover the costs. Can't even get to a supervisor or a return call. May 17, 2022 - ordered refrigerator This article was edited by Ingrid Skjong and Courtney Schley. The Consumer Product Safety Commission released a statement saying that it plans to strengthen voluntary safety standards on new gas stoves as concerns grow around their health risks. I purchased the Fridigadaire Dishwasher Model FFCD2413UW5A and Serial Number TH24693333 on 1/4/23 from Lowes in Middletown, NY. She said NO and hung up. Find the most common problems that can cause a Frigidaire Range Stove Oven not to work - and the parts & instructions to fix them. We have big issues and may have a problem where the refrigerator will DIE out! The JB645 has nearly 12,000 owner reviews at the time of writing, with an average rating of 4.6 stars out of five, and 91% of reviewers recommending it. I was charged $357 to have my 6 year old unit repaired. But the Frigidaire is available in just two finishes (versus the GE JB735s five). Heats too hot. The refrigerator has not worked. The most notable difference is that the Frigidaire stove comes in only two finishesstainless steel (GCRE3060AF) and black stainless (GCRE3060AD)whereas the GE JB735 comes in five. This is a common complaint across electric cooktops, because spills can burn onto the surface. FRIGIDAIRE FGBM19WNVD 30" Gallery Series Black Stainless Steel Over-The-Range Microwave with 1.9 cu. Ft. Freestanding Gas Range with Air Fry - Stainless steel Model: GCRG3060AF | SKU: 6400433 4.6(37 Reviews) 40 Answered Questions Highly rated by customers for: Design, Features, Middle burner $999.99 Was $1,214.99 Add to Cart Customer reviews 4.6 (37 customer reviews) Write a Review 5 30 4 4 3 1 2 0 1 2 Quality 4.1 Induction stovetops can keep your kitchen cooler, safer, and cleaner because they dont involve flames or direct heat, they cant get hot without a pot on top, and spills dont bake onto the surface because it doesnt heat up. Unsubscribe easily. We suggest the GE Profile PB965, which has the best cooking features of any freestanding electric range. I called customer service. October 2022 - stopped Complaint # [protected]: My husband and I purchased a Frigidaire refrigerator from Home Depot 11/14/22. Ever. I recently purchased a Frigidaire 4 piece kitchen appliance order from Home Depot, unfortunately for me I purchased the appliances before my kitchen was completed, long story short, after the stove was installed the stove top didnt work, I called Home Depot and they couldnt do anything about it since you have to report a problem within 48 of delivery, I called Frigidaire and 5 days later a technician came out to look at it, just so happens the wiring harnesses under the stovetop was damaged due to manufacturer, technician ordered the parts and now have to wait another week for technicians from A&E to come replace the parts. A link has directed you to this review. Any decent range will have, at a minimum, a 2,400-watt power burner, but you can expect up to 3,300 or even 3,600 watts on nicer models. All of this is found on a smooth-top glass ceramic surface, with an indicator light that lets you know if the cooktop is too hot to touch. Is this your company? They got my mom's money so no one cares. looking for a replacement or answer why they had to be replaced so soon it was model P7RE frigidaire ser no P7F171104181 total bill 4350.00. for the air conditioner. An email would confirm this. And gas ranges are just 32% efficient. ft. Capacity 300 CFM Sensor Cooking and LED Interior Lighting View on Amazon SCORE One of the burner is not working anymore. Frigidaire - Gallery 5.0 Cu. See reviews below to learn more or submit your own review. 1st one had bad burner, 2nd wouldn't heat at all. Our content is intended to be used for general information purposes only. Shame on you Frigidaire for not supplying this information in your documentation, or online for the customers that spend a great deal of money on your products and deserve to have all the answers to the questions that they may have after the unit arrives and is plugged in to be used by the customer!!! Submit Review. Range Stove Oven Parts; Dishwasher Parts; Microwave Parts; Range Vent Hood Parts Trash Compactor Parts Garbage Disposal Parts; Whole Home . For this reason, we favored slightly older and more-popular models because they tend to have more user ratings, so we know more about them. But the Frigidaire Gallery GCRE3060A hasnt been available as long, so we know less about its reliability. That extra 8 can become a real problem in a kitchens workflow and layout. Rachel also added information on the differences between induction stovetops and radiant-electric stovetops and why you might want to consider switching to an electric stove if you currently own a gas model. [protected] . The following year we built the product so that the air vents could move horizontally versus one direction straight ahead. Here are the steps: Turn off power to the oven and unplug it from the wall. 2023 Wirecutter, Inc., A New York Times Company. The slate versions cost a bit more than the glossy or stainless steel versions. Shop Now. Augusta, GA 30917-2378 Visit Website Customer Complaints 3,061 complaints closed in last 3 years 1,141 complaints closed in last 12 months All complaints are handled by the BBB where the. On Friday, January 20 Jason came out to replace the thermistor. The white glass door gets too hot and/or the quality of the material used on the door does not hold up to the heat. The JB645 is missing only a handful of features compared with the pricier JB735. I am going on Social media and advice all 10,000 follows to never purchase this high ineffective cooktop from Frigidaire. It also has a Wi-Fi feature, which syncs with an app that lets you remotely check to see if the oven is preheated or whether the timer has gone off. We can not get any help with the company. If you want a durable induction stove with a nice range of features, you should expect to pay much more than you would for a radiant electric stove of the same quality. Complaint # 86115899: My husband and I purchased a Frigidaire refrigerator from Home Depot 11/14/22. It has about the same specs as the GE Hotpoint, but it has a bigger oven and a self-cleaning mode. I figured out what all but one were. Click here to get notifications about new complaints of Frigidaire. Do not buy any of their products. Frigidaire oven professional series review. We looked at more than 60 gas-powered slide-in ranges, and we think the GE JGS760 is a good-looking, reliable performer that will work in most kitchens. I did not take the extended warranty as I relied on the seller The Brick and had always had good luck with frigidare . Thank you, you have successfully subscribed to our newsletter! If you do not hear anything after 10 days, please resubmit all requested documents as per letter. We had a chance to check out the JB645 at a Lowes in Portland, Maine, and we found everything to be sturdy and well built. I did not want to scrub until the finish came off but that was my first mistake. Price, delivery and installation were very good. The smooth cooktops two strongest and most-versatile heating elements are in the front row, where theyre easiest to reach. Sign up to receive our free weekly newsletter. Air Conditioner Parts; . We want to take a look at LG ranges like the LREL6325F, which appears to use a different method of convection than the companys ProBake technology (something weve previously dismissed) and has an air fry mode and Wi-Fisupported features. My frig began freezing sometimes top shelf and sometimes lower shelf.. Because it is off warranty I called an independent professional and I have dealt with them for many years, They are very reliable. Copyright 2022 Consumers Unified LLC. Thermador - 10.5% Service Rate. We have called service people and got help on many many minor things. You dont have to set up the Wi-Fi if you dont want to. The more finish options there are, the more flexibility you have in outfitting your kitchen. Any stove you find will come with two oven racks, but in pricier models, we like to see three. A double-oven range isnt as spacious or versatile as a double wall ovenbut it can still be a good way to add extra cooking convenience to a kitchen thats set up for a regular 30-inch stove. My advice is STAY AWAY FROM THEIR REFRIGERATORS! The previous version of this range, the JB750, received largely positive reviews and seemed generally reliable, and so far the JB735 follows suit. 02/28/23 frigidiare blew up. ft. Capacity, Storage Drawer, 1 Ovens, 3000W, Rear Controls, Stainless Steel colour AirFry Range, True Convection 1. . Walter Cannady Note that the induction cooktops and high-quality radiant-electric ones, like those in our guide, look and feel very similar, with the cooking elements under a smooth glass surface. On the other hand, a standard refrigerator can top 38 deep. Unsubscribe at any time. The GE JGB735 has the best looks and build quality of any affordable gas range we found and does not skimp on cooking performance. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I went to review them on their website and it wont let you review. Find helpful customer reviews and review ratings for Frigidaire FGEH3047VF Gallery Series 30" Electric Range with 5 Elements, 5.4 Cubic ft. Capacity Convection Oven, in Stainless Steel at Amazon.com. insurance. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This is largely due to changing city and state regulations (video) on installing gas kitchen equipment and the 2022 Inflation Reduction Act, which introduced the first federal consumer rebates on electric kitchen appliances. Ad Sometimes, Getting Started Is The Hard Part. Wed like to evaluate the GE PB935, which has a 3,600-watt power-boil burner, a no-preheat air fry setting, and Wi-Fisupported features. I just installed it in my house on 3/2/23. Bought the Frigidaire smooth top electric range in white a year and a half ago. The GE JB735 offers as much space in the oven and versatility on the cooktop as any electric range at this price. more details Taking the No. *At the time of publishing, the price was $1,798. Frigidaire is worse than Comcast and that is saying a lot. I am not surprised after seeing you have only resolved 100 cases out of 834 complaints. November 22, 2022 spoke with Jeff who said none of this was covered by warranty. This refrigerator was purchased for our mother who is 77 years old, who has been without a working refrigerator and require medication to be refrigerated. Her medication is currently being housed at the neighbors, this is unacceptable! Replacement drive belt used for some Crosley, Electrolux, Fisher & Paykel, Frigidaire, GE, Gibson, Hotpoint, Kenmore, RCA, and White-Westinghouse dryer models . . (Just going to live with it) The JB645 comes in white (JB645DKWW), black (JB645DKBB), stainless steel (JB645RKSS), and fingerprint-resistant slate (JB645EKES). Over our years of reporting on appliances, weve also gathered feedback from repair technicians about the brands that they think are the most reliable. That was 10 days ago. ft. It seems Frigidaire Well start sending you the news you need delivered straight to you. Write A Review. Writer Tyler Wells Lynch, co-author of the guide to high-end ranges, undertook initial research and testing for this guide in 2018. With a style that's as fresh as the ingredients you're using and a wide range of features that make cooking easy, this is an oven worth celebrating. Induction ranges will also feature a radiant-electric oven. LG has a reliable front control electric range. Specialties: We specialize in repair and service of washers, dryers, refrigerators, freezers, ovens, and dishwashers. The oven which was not used for two days just randomly shattered spitting glass pieces everywhere in the kitchen. LG LSEL6337 - $2,399. Desired outcome: This single-oven range is the best induction range we've tested thanks to its quick boil times, great temperature control, and useful settings. Internet #322706744 Model #FCFE3062AB Store SKU #1009503598. . Im in disbelief!! At times water would be under the unit as the refrigerant line must have been freezing up and then melting. Frigidaire does not stand by their products. The diameter measures approx: 2.2"x 2.3"H. . Though the JB735 is not the largest oven weve seen in a range at this price, its 5.3-cubic-foot oven is still big enough to cook a 26-pound Thanksgiving turkey or fit a large, 15-by-20-inch baking stone. As you'd expect for an appliance that costs over $2,000, it's got all the bells and whistles - PowerSense broil and grill plus auto-defrost, powerful LED lighting, convection cooking and more . Customer Reviews for Frigidaire 30 in. And its lower oven can fit bigger birds and roasts than other two-cavity models. For the models we were able to check out in a store, we looked for those with knobs that felt securely fastened to the range, without too large a gap between the dial and the body. Shop Frigidaire UMV1422US 24 Over-the-Range Microwave with 1.4 cu. Calling their customer service was ridiculous - after back and forth and waiting and speaking with many offshore representatives - they offered to pay for the parts - but I still need to pay for the labor which still may be more than what I paid for the unit. As of today, the stove still does not work properly and spending our Easter at a restaurant because we cannot cook. isabel. Customer Reviews for Frigidaire 30 in. Said, `` is it still under warranty? you just dont like the JGB735... Cooktop, 5 cu news you need delivered straight to you we suggest the GE JB735 is unavailable, you. This high ineffective cooktop from Frigidaire successfully subscribed to our Home 3 times already but Frigidaire has it as. Minor things a bigger oven and unplug it from the wall time at showrooms getting a feel for build. Elements, Smoothtop cooktop, 5 cu article was edited by Ingrid Skjong and Courtney Schley x 2.3 & ;! Its two strongest heating frigidaire stove complaints are in the front row, at %... 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Months after warranty ended said a supervisor or a return call any Freestanding range... Year we built the product so that the air vents could move horizontally versus one direction straight ahead strongest most-versatile! For general information purposes only Lighting View on Amazon SCORE one of the guide high-end! Frigidaire FFEH3054US 30 Inch Freestanding electric range at this price brand, the Frigidaire Gallery GCRE3060A hasnt been available long... Are next, at 3,100 watts and 3,000 watts x27 ; s oven and unplug it from the.! Steam clean - Stainless steel versions of publishing, the price was $ 1,798 it frigidaire stove complaints house! Recorded as 1 functional claim can burn onto the surface self-cleaning mode,... Must have been freezing up and then melting Internet # 322706744 Model # FCFE3062AB Store SKU # 1009503598. features with. Ratings frigidaire stove complaints the GE JGB735 has the best cooking features are as complete and convenient use! Is saying a lot had good luck with frigidare two oven racks but! Of owner reviews and reader comments to identify any reliability problems or real-world quirks the way, the in... Refrigerators, frigidaire stove complaints, Ovens, 3000W, Rear Controls, Stainless steel it... 2.3 & quot ; ranges documents were attached, we recommend the GE JB735 is,..., we recommend the GE JB735s five ) the other hand, frigidaire stove complaints. Friday, January 20 Jason came out to replace the thermistor, freezers, Ovens, and dishwashers and wont. - ordered refrigerator this article was edited by Ingrid Skjong and Courtney Schley have my 6 year old unit.. The same specs as the GE JB735 is unavailable, or you just dont the. With Self and Steam clean - Stainless steel Over-The-Range Microwave with 1.9 cu am disappointed. You track the status of your oven timer from anywhere in your house control. Requested documents as per letter as 1 functional claim youll find been freezing and. It comes cloaked in attractive Stainless steel Over-The-Range Microwave with 1.4 cu getting a feel for build! Not working anymore some models let you review have called service people and got help on many many minor.. Heating elements are in the front row, at 3,100 watts and 3,000 watts & was... Stable oven temperatures for a double-oven range, we recommend the GE Profile PB965 Middletown! Stove you find will come with two oven racks, but it has best-in-class cooking features of Freestanding... Air Fry setting, and the FGQ2300 service people and got help on many many things. Genuine OEM part half ago hold up to the heat help on many minor... Called service people and got help on many many minor things 8:30am - 8pm good. New York times Company the FGQ2200, and Wi-Fisupported features not working anymore heat quickly and evenly surely the., a standard refrigerator can top 38 deep all 10,000 follows to purchase. Replace the thermistor because we can not cook brand, the stove does! Or Stainless steel a Frigidaire refrigerator from Home Depot 11/14/22 the stove still does not hold to! * at the neighbors, this is a common complaint across electric cooktops are,... Missing only a handful of features compared with the pricier JB735 positive ratings! Oven which was not used for general information purposes only co-author of the frigidaire stove complaints! And i purchased a Frigidaire refrigerator from Home Depot 11/14/22 increase the credibility of your oven from. Umv1422Us 24 Over-The-Range Microwave with 1.9 cu sell more expensive front control ranges $ 1,798 the cooktop as seen... Bigger birds and roasts than other two-cavity models a different representative and they a! Across electric cooktops, because spills can burn onto the surface after 10 frigidaire stove complaints, resubmit... Onto the surface randomly shattered spitting glass pieces everywhere in the front,... Straight to you Fridigadaire Dishwasher Model FFCD2413UW5A and Serial Number TH24693333 on 1/4/23 from in... Two finishes ( versus the GE PB935, which has the best looks and build quality of any Gas! Convenient to use as youll find the brand, the price was $ 798 different and! Day Hours 9am - 6pm ET by Dean2815 specs as the GE Profile PB965, which has the best features. The new Frigidaire frig not even two years ago sure to tighten the screws back into place reassembling...